Selling products is a smart way to boost your income and upsell customers. To help you get started with selling products at your business, Vagaro makes it easy to manage your products by housing everything in one place, from inventory tracking to reporting. You can also turn on product tracking so you get helpful notifications, like low-stock alerts and reminders when it’s time to place a purchase order to keep your shelves stocked. To start selling products on the Vagaro Marketplace, you’ll need to create or edit a product so it can be sold online, add images to those products, and choose whether you want to ship your orders or offer in-store pickup.
Vagaro includes a built-in database of popular brands and products. When you scan an item that Vagaro recognizes, its details and images are automatically added to your inventory.
If you already have a product list from another software, you can import it into Vagaro. Simply organize your product list in an Excel file, then email it to support@vagaro.com. If you have no products added to your inventory, Vagaro provides an example Excel file on the Inventory Management screen that can help with the import.
Prerequisites: This feature requires Credit Card Processing and the Online Shopping Cart.
Before you can sell your products online, you'll need to activate the Online Shopping Cart. Then, you can update your settings to choose whether you want customers to pick up your products in-store or if you offer shipping.
To configure your Online Shopping Cart:
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Select More
→ → .
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Under Product Sales, in the Shipping Method list, choose an option:
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To offer shipping to your customers, choose a carrier from the list. Shipping costs are automatically calculated based on the carrier you select and the product’s dimensions and weight.
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To only offer in-store pickup, select Curbside or In Store Pickup in the list.
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Select the days you offer in-store pickup, then enter your Open and Close times.
Tip
If you don't offer in-store pickup, turning off Curbside or In Store Pickup will remove the option at checkout.
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Optionally, turn on Only Charge the Most Expensive "1st Item Shipping Fee" When Selling Multiple Items to have the customer pay for the most expensive flat-rate shipping cost you've set for the product if they purchase different items..
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Under Policies, enter the Refund Policy for product refunds.
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Select Save.
To configure your Online Shopping Cart:
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Select Settings
→ .
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Under Product Sales, in the Shipping Method list, choose an option:
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To offer shipping to your customers, choose a carrier from the list. Shipping costs are automatically calculated based on the carrier you select and the product’s dimensions and weight.
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To only offer in-store pickup, select Curbside or In Store Pickup in the list.
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Select the days you offer in-store pickup, then enter your Open and Close times.
Tip
If you don't offer in-store pickup, turning off Curbside or In Store Pickup will remove the option at checkout.
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Optionally, turn on Only Charge the Most Expensive "1st Item Shipping Fee" When Selling Multiple Items to have the customer pay for the most expensive flat-rate shipping cost you've set for the product if they purchase different items..
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Under Policies, enter the Refund Policy for product refunds.
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Select Save.
After setting up your Online Shopping Cart settings, you can then add or edit products and make them available online. If you have already created a product, but want to sell it online, see here to learn how to edit a product, then follow the steps below.
To add a product:
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Select More
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In the top-right corner, select Action
→ → .
If you have already created a product and want to sell it online, select that product in your inventory, then from your Product Details in the top-right corner, select Action
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Scan your product's barcode with your camera or enter it in the text box. Select Next to continue.
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Enter your Product Information:
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Enter the Name of your product so it's easy to identify when checking out customers. This name will also appear on your Vagaro Listing Page if you sell products online.
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Choose a Brand from the preset brand options or add a new one. Brands help categorize your inventory and make it easier to filter products in reports and on your Vagaro Listing Page.
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In the Category list, choose the categorization that best fits your product. Categories group products by type, which makes it easier for customers to browse and for you to manage inventory and sales reports.
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In the Vendor list, create a new vendor or choose one you've already added. The vendor is the person or company you work with to supply the product. Assigning a vendor allows you to configure Purchase Orders and Drop Shipping. If you don't have a vendor, select No Vendor.
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Enter a Description of your product. Your Description helps customers understand what your product is when they browse your online inventory.
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Optionally, under Additional Details, select Add Detail, then choose or add a template. Additional Details are collapsible content you can add to your product listings.
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Under Upload Image, add an image or video to your product. Any image you add will be shown on your product listing page.
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Optionally, under Variants, select Add Options to add varieties of the same product.
Note
If you added variants to your products, you will need to edit each variant instead of the main product.
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Under Pricing, configure the cost of your product and whether you offer points:
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Enter the Business Cost and Selling Price of your product.
Tip
Business Cost isn't the price you're selling the product for; it's what you paid to stock it. Your sales reports will use Business Cost to calculate profit.
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In the Tax list, choose any tax rates that apply to this product.
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Enter the Points Given and Points to Redeem if you have a points system.
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Under Product Application, turn on Sell Product Online, then enter the Dimensions and Weight of your product. You only need to enter the product's dimensions and weight to sell products online for in-house pickup. If you ship products to your customers, turn on one of the options below:
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To offer free shipping to your customers, turn on Free Ground Shipping, then enter the cost for Shipping and Handling. By turning this on, you're confirming that your business will cover the shipping cost. Your reporting will factor in this cost when reviewing your sales, and your customers will be able to purchase your products with free shipping.
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To set a base shipping price for the customer's first item and additional items added to the cart, enter your base shipping price in 1st Item Shipping Price, then enter the other rate in the Additional Item Shipping Price.
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Select Save. Your new product will appear in the Inventory Management screen and can be added to the customer's cart at Checkout and from your Vagaro Listing Page.
To add a product:
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Go to Inventory Management:
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Computer: Select Settings
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Tablet, Pay Desk, or PayPro: Select Inventory
.
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In the top-left corner, select →
If you already created a product and want to sell it online, select Action
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Scan or enter your product's barcode, then select Next:
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With a Barcode Scanner: Plug the scanner into your device, press and hold the power button, and hold it up to the barcode until you hear a beep. The code will appear in the text box.
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Without a Scanner: Manually enter the product ID in the text box.
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On a Tablet or PayPro Mini: Select Scan
, then point your device's camera at the barcode to scan it.
Note
Scanning a barcode that Vagaro recognizes will automatically populate its name, brand, and images into your product's details. If you want to make changes, you can edit the product as needed.
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Enter your Product Information:
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Enter the Product Name. This name will also appear on your Vagaro Listing Page if you sell products online.
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Choose a Brand from the preset brand options or add a new one. Brands help categorize your inventory and make it easier to filter products in reports and on your Vagaro Listing Page.
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In the Category list, choose the categorization that best fits your product. Categories group products by type, which makes it easier for customers to browse and for you to manage inventory and sales reports.
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In the Vendor list, create a new vendor or choose one you've already added. The vendor is the person or company you work with to supply the product. Assigning a vendor allows you to configure Purchase Orders and Drop Shipping. If you don't have a vendor, select No Vendor.
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Enter a Description of your product. Your Description helps customers understand what your product is when they browse your online inventory.
-
Optionally, under Additional Details, select Add Detail, then choose or add a template. Additional Details are collapsible content you can add to your product listings.
-
-
Under Upload Image, add an image or video to your product. Any image you add will be shown on your product listing page.
Note
If you added variants to your products, you will need to edit each variant instead of the main product.
-
Optionally, under Variants, select Add Options to add varieties of the same product.
-
Under Pricing, configure the cost of your product and whether you offer points:
-
Enter the Business Cost and Selling Price of your product.
Tip
Business Cost isn't the price you're selling the product for; it's what you paid to stock it. Your sales reports will use Business Cost to calculate profit.
-
In the Tax list, choose any tax rates that apply to this product.
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Enter the Points Given and Points to Redeem if you have a points system.
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Under Product Application, turn on Sell Product Online, then enter the Dimensions and Weight of your product. You only need to enter the product's dimensions and weight to sell products online for in-house pickup. If you ship products to your customers, turn on one of the options below:
-
To offer free shipping to your customers, turn on Free Ground Shipping, then enter the cost for Shipping and Handling. By turning this on, you're confirming that your business will cover the shipping cost. Your reporting will factor in this cost when reviewing your sales, and your customers will be able to purchase your products with free shipping.
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To set a base shipping price for the customer's first item and additional items added to the cart, enter your base shipping price in 1st Item Shipping Price, then enter the other rate in the Additional Item Shipping Price.
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Select Save. Your new product will appear in the Inventory Management screen and can be added to the customer's cart at Checkout.
Adding images or videos to your product listings can help improve your business's look and feel, especially online. The first image you add to your product will be set as the Default image shown on your product page.
Note
The maximum file size is 5 MB. Minimum image width and height is 1000px x 667px.
To add an image:
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Go to the Inventory Management screen, then create a new product or edit an existing one.
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Under Product Images, select Upload Images +, then choose an option:
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To upload a photo, select Upload Images, then choose Photo Library or Use Camera. Once you've selected your images, select Attach Photo.
Note
If you're on an iPhone, you can edit out the background of the photo. Select Save to continue.
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To upload a video, select Upload Video, then choose Photo Library or Take Video. You can upload one video per product.
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Next to Product Images, select Right-Arrow > to manage the images or videos you've uploaded. You can then select Action
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To see how your image will appear online, select Open Preview.
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To change the main image shown, select Set As Default.
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To remove this image from your product, select Delete.
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To go back, select Left-Arrow <
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Select Save.
To add an image:
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Go to the Inventory Management screen, then create a new product or edit an existing one.
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Under Upload Images, drag and drop files from your computer into the box, or select Choose File.
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Optionally, in an image or video you uploaded, select Action
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To change the main image shown, select Set As Default.
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To remove this image from your product, select Delete.
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To edit your image in the Vagaro Image Editor, select Edit.
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To go back, select Left-Arrow <
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Optionally, select Move
to change the order of the files.
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Select Save.
To take your product sales a step further with Vagaro, edit your product details to include quantity, display location, max stock quantity, SKU, and more. With this tracking in place, you’ll have a clear picture of your stock, access more reporting, and receive helpful alerts when it's time to make a purchase order, making it easier to stay ahead of your inventory and keep your shelves stocked.
To track stock:
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Go to the Inventory Management screen, then create a new product or edit an existing one.
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Under Inventory, enter information as needed:
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SKU (Stock Keeping Unit): A unique number that helps you identify a specific item and variation of a product in your inventory, usually representing a product's price, manufacturer, size, or color.
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Purchase Date: When you purchased this product from the manufacturer.
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Storage Location: A word or phrase for where you store this product. Example: Back Room
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Display Location: A word or phrase for where the product appears. Example: Front Desk
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Turn on Track Product Inventory to track your product's stock:
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Quantity: The current stock of your product.
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Low Quantity Warning: The lowest amount of an item before you will receive a notification that a product is low in stock. You will receive a notification within Vagaro when the Quantity reaches the threshold you enter.
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Max Quantity: The maximum product quantity you would like to have in stock. When you create a new purchase order, your order quantity will auto-fill to reach this number based on your current stock.
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Minimum Order Quantity: The minimum amount (in multiples) you can order for Purchase Orders with your Vendor. For example, enter "2" to purchase products in multiples of two.
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Under When Quantity Reaches 0, choose Hide or Mark as Sold Out to have this product show online or be hidden when it's out of stock.
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Optionally, under Product Application, turn on For Bundle Use Only to create this product for Product Bundles. Customers will not have the option to purchase this product individually.
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Select Save.
To track stock:
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Go to the Inventory Management screen, then create a new product or edit an existing one.
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Under Inventory, enter information as needed:
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SKU (Stock Keeping Unit): A unique number that helps you identify a specific item and variation of a product in your inventory, usually representing a product's price, manufacturer, size, or color.
-
Purchase Date: When you purchased this product from the manufacturer.
-
Storage Location: A word or phrase for where you store this product. Example: Back Room
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Display Location: A word or phrase for where the product appears. Example: Front Desk
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Turn on Track Product Inventory to track your product's stock:
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Quantity: The current stock of your product.
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Low Quantity Warning: The lowest amount of an item before you will receive a notification that a product is low in stock. You will receive a notification within Vagaro when the Quantity reaches the threshold you enter.
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Max Quantity: The maximum product quantity you would like to have in stock. When you create a new purchase order, your order quantity will auto-fill to reach this number based on your current stock.
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Minimum Order Quantity: The minimum amount (in multiples) you can order for Purchase Orders with your Vendor. For example, enter "2" to purchase products in multiples of two.
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Next to When Quantity Reaches 0, choose Hide or Mark as Sold Out to have this product show as "sold out" or hidden when it's out of stock.
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Select Save.
The Online Shopping Cart feature lets you sell and even drop-ship your products online within Vagaro. Toggling on the Drop Ship Product option allows you to configure your product for automatic shipment from a vendor to the customer. You won't even need to store your products in-house! The vendor assigned to the product will receive an order request by email when a customer purchases a product on your Vagaro Listing Page.
Contact your vendor first to ensure they allow drop shipping before setting up this feature.
To turn on drop shipping:
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Go to the Inventory Management screen, then create a new product or edit an existing one.
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Under Inventory, turn on Drop Ship Product.
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Select Save.
Comments
4 comments
Is there an option for customers to request to be notified when an item is back in stock if we turn on the show Sold Out option?
Hi Ray, this is currently not an option. However, if you'd like to see this implemented, I recommend submitting a feature request.
https://support.vagaro.com/hc/en-us/articles/360021060374.
Thanks,
Jamie
Is there a way to set up to where some products can be shipped, but others cannot? For example, if we have some candles that we are concerned about shipping due to being fragile or high temperatures, could we set those specific products to be pickup only?
Hey Cheyenne,
Not currently. However, if you want, you can make your candles available for in-house purchases only. That way, they won't be displayed online.
Thanks,
Jamie
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