Credit Card Batch Deposit Schedule

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25 comments

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    Harry Allen

    The batch deposit is dates are not correct at all. My Thursday sales still HAVE NOT been deposited. I have not switched bank accounts, and there are no reported delays. I would like to know what bank merchant services uses

    6
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    Vagaro Support

    Hi, there. Looking at your transaction list, there was a transaction processed Thursday night after batch cut-off time (3 PM PT or 5 PM CT). The funds will be included in Friday's batch; therefore, you will see the deposit on Tuesday. 

    For more information about batch scheduling and the cut-off time, you can refer to this article:
    https://support.vagaro.com/hc/en-us/articles/230434547-Credit-Card-Batch-Deposit-Schedule

    0
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    Paris C

    I haven’t received a deposit in over a week . I got a letter in the mail about a B notice . I called and inquired about it . They said they need more identification so i had to provide my tax id address and etc . Turned everything in way before the deadline ( march 20) is when I turned it in April 7th was the deadline and since then I haven’t had a deposit since April 13 !!! Called the merchant service and he pretty much said it does t see anything and couldn’t help me ..

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    Jamie B

    Hi Paris, thanks for taking the time to comment here. Let me look into this further and see how I can assist. 

    Thank you,

    Jamie

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    Bri Smith

    Hi Paris,

    The exact same thing happened to me. Haven’t been paid since April 14th, and I’ve had all of my b notice information in by April 7th.

    1
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    Vagaro Support

    Hi, Bri. Someone will reach out to you shortly to assist you. Thank you for your patience.

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    Jamie Ferris

    I also have not been getting my money in a consistent time period as of the last few weeks. Also everything on my end is good to go and checks out.

    2
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    Mar Nagel

    I am missing a deposit from this past Sunday 4/4/24. It was processed before 3pmPST/6pm EST which means it was batched with Mondays transactions therefore it should've been deposited into my account today. My bank info is correct and my financial institution always deposits my vagaro transactions next business day from the batch (other than holidays) so I am concerned

    0
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    Jamie B

    Hi Marisa, 

    There is a chance your deposit may be a bit later than usual. If you do not receive your deposit by midnight today, please contact our support team for assistance. 

    Thanks, Jamie

    0
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    Loni Dague

    I have had issues for the past two weeks with transactions not batching accurately and being deposited later than expected. I have my batches set to 1am, so usually get them two days later, but have been getting them up to almost a week late. I was told that they are making changes to the merchant processing system, but am concerned about if this is going to be a temporary issue or if it is what to expect going forward. It's very frustrating trying to keep up with accounting when deposits are not coming through when they are supposed to. 

    -1
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    Kimberly McKenzie

    In all the years of being with vagaro, this is the 1st time my Friday deposit did not go in on Monday. Very frustrating that it is not consisteconsistent. When did the batch day/time change? 

    0
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    Jamie B

    Hi Kimberly,

    Our batch schedule has not changed. The standard for Friday transactions is to deposit on Tuesday. Depending on the financial institution, some businesses may receive their funds earlier than what's shown above. While we can expect that businesses get their funds by the posted deposit days, we can't guarantee consistency with the earlier deposit from your bank.

    Thanks,

    Jamie

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    Sharon Smith

    How do I change the account my batch deposits go to?

    0
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    Jamie B

    Hi Sharon, you'll need to go to your Merchant Accounts to change the bank account for deposits. For more information, see this article: https://support.vagaro.com/hc/en-us/articles/24312682363035-Update-Your-Bank-Account-for-Deposits.

    Thanks,

    Jamie

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    Tina

    Hi, I haven’t seen any credit card transactions since Jan 8th. I believe the money is being deposited but I’m not able to verify the correct amounts.

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    Vagaro Support

    Hi, Christina. Please contact our Support Team to help you verify the amounts. We would be happy to assist you!

    https://support.vagaro.com/hc/en-us#contact-support
     

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    Summer Chase

    Not getting your deposit (and only half your deposit) at 1:30 in the afternoon is not okay.. payroll days can be nerve racking bc you know you have funds coming but aren’t there yet. 

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    Jamie B

    Hi Summer. I understand how payroll days can be nerve-wracking, but we're here to help you with any questions you have. If you're not getting your deposit, please contact our Support Team, and we can help resolve this. 

    If you are concerned about receiving half of your deposit, I recommend changing your batch schedule to the midnight cut-off time. This will ensure that all your daily transactions are deposited together instead of splitting up like the 3 p.m. schedule.

    https://support.vagaro.com/hc/en-us/articles/18987461205403

    Thanks, Jamie

     

    -1
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    NaTasha Nicole

    I’ve noticed a lot of my Friday & Saturday funds are not deposited until Tuesday and above is shows Friday-Sunday. My Batch is set at 12am. Any idea when instant deposit will be available? That will be a game changer. 

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    Jamie B

    Hi Natasha, can't give you a date quite yet, but the Instant Deposit feature is in the works!

    Thanks, Jamie

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    Hannah Parkton

    I haven’t seen either of my first two charges yet, and I had one of them on Wednesday and it hasn’t popped up for Thursday. My batch times are also set to 6pm or 3am (which is what I changed it too if I run late) 

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    Jamie B

    Hi Hannah, did you receive your funds? If not, I can look into this for you.

    Thanks, Jamie

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    Ericka Edmundson

    Hello, I am new to this and I am a little confused as to why a deposits that was made on April 25, 2025, have not been deposited to my account.  Also, my first client total payout is shorter than what should be deposited also.  I had an onboarding and was told everything was good to go?  So my 3 deposits from April 25 and 2 remaining check out payments on May 1, 2025 is not accounted for.  The amount Vagaro payment report seems to be short as well.  I need assistance understanding this. Thank you!

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    Jamie B

    Hi Ericka, we're here to help. Please contact our support team so they can help you with this. Click here to find out support numbers.
     

    Thanks.

    -1
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    Ericka Edmundson

    Ok Jamie B. I sure will.

    Thank you!

    0

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