Credit card transactions are grouped into daily batches until the cut-off time, after which they are deposited into your bank account the following business day. Transactions made on Fridays, Saturdays, or Sundays are batched together and deposited on Mondays. Any transactions completed after the cut-off time are included in the next day’s batch.
A "batch" is a group of items or processes handled together, similar to baking a batch of cookies. When your transactions are batched, the total revenue generated during the business day is combined into one deposit. This amount, minus credit card processing fees, is then transferred to your bank account.
Vagaro has two batch cut-off times:
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3 PM PST (Default): Transactions batched before 3 PM Pacific Time on a weekday will be deposited into your account the following business day. Any transactions processed after 3 PM will be deposited in two business days.
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12 AM PST: Transactions batched before midnight Pacific Time are deposited into your account the following business day. If you prefer this batch cut-off time, you can switch to this cut-off time in your Merchant Account settings.
Prerequisites: This feature requires Credit Card Processing.
Your funds are deposited into your bank account one business day (varies by financial institution) after the batch cut-off time. Transactions made on Fridays, Saturdays, or Sundays will be batched together and deposited into your bank account the following Monday.
|
Batch Day |
Deposit Day |
|
|---|---|---|
|
Monday |
→ |
Tuesday |
|
Tuesday |
→ |
Wednesday |
|
Wednesday |
→ |
Thursday |
|
Thursday |
→ |
Friday |
|
Friday |
→ |
Monday |
|
Saturday |
→ |
Monday |
|
Sunday |
→ |
Monday |
Note
Businesses on this schedule will receive their funds at 1:30 PM PST or later on the deposit day.
Delays in your deposits may occur if banks are closed on holidays. As a rule of thumb:
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Transactions processed on a holiday are deposited into your bank account after two business days.
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Deposits landing on a holiday will be deposited the following business day.
|
2024 |
2025 |
2026 |
2027 |
2028 |
|
|---|---|---|---|---|---|
|
New Year's Day |
January 1 |
January 1 |
January 1 |
January 1 |
January 1* |
|
Martin Luther King Jr. Day |
January 15 |
January 20 |
January 19 |
January 18 |
January 17 |
|
Presidents' Day |
February 19 |
February 17 |
February 16 |
February 15 |
February 21 |
|
Memorial Day |
May 27 |
May 26 |
May 25 |
May 31 |
May 29 |
|
Juneteenth |
June 19 |
June 19 |
June 19 |
June 19* |
June 19 |
|
Independence Day |
July 4 |
July 4 |
July 4* |
July 4** |
July 4 |
|
Labor Day |
September 2 |
September 1 |
September 7 |
September 6 |
September 4 |
|
Columbus Day |
October 14 |
October 13 |
October 12 |
October 11 |
October 9 |
|
Veterans Day |
November 11 |
November 11 |
November 11 |
November 11 |
November 11* |
|
Thanksgiving Day |
November 28 |
November 27 |
November 26 |
November 25 |
November 23 |
|
Christmas Day |
December 25 |
December 25 |
December 25 |
December 25* |
December 25 |
Note
* This holidays fall on a Saturday. The deposit schedule is not affected.
** This holiday falls on a Sunday. All deposits scheduled for Monday will be deposited the following Tuesday.
The following online-only banks are not supported for deposits with Vagaro. If you add any of the banks below, you will not receive your funds. If you already set up deposits using one of the banks below, you must change the bank in your Merchant Account.
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Stride Bank
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Chime
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GO2bank
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Square
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Sutton
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Lincoln Savings Bank
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Found
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Piermont
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GreenDot
-
Truist
-
Varo Bank
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Ally Bank
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American Express Centurion
-
Cash App
Comments
27 comments
I’m literally on my way to California in a few hours to take a class, I get up this morning to check my account for my deposit and found out I have to wait until Tuesday to received my cash it’s Saturday morning.
I will definitely be switching site after this weekend. I love the actual website but this is by far the worst inconvenience I could’ve ever experience. There no way I should have to wait 4 days for my money that’s just crazy.
It's just not consistent. For the last few months I was getting Friday transactions deposited on Saturday. Now it's Monday and still nothing.... right before everything is due. That's a problem because I pay bills expecting it to be there Saturday when for the last few months that's been the case. I said like 2 years ago I was going to switch.... I think it's finally time to do it. What is everyone using?
Hi, Monica. The standard batch deposit day for weekends is on Tuesdays. Because the banks are closed on weekends and holidays, we need 24 hours to process batches.
It’s validating to see that others also find the long wait for deposits to be inconvenient. I wish they had better solutions for accessing the money sooner. Vagaro has been nice, but this is a main concern for seeking alternative software.
Kimberly, then why was I getting deposits on Saturdays for a while for Friday transactions? It can be done, apparently, then suddenly it stops and goes back to making me wait until Tuesday. I can provide bank statements if you need proof.
Hi Monica,
Did you perhaps change the bank account you've been using for deposits? In some cases (usually depending on the bank), customers may receive deposits on Saturday or Friday. Changing your banking information may have caused you to stop receiving weekend deposits, so I wanted to double-check.
I can create a ticket for you with our Merchant Services team if you would like.
Thanks,
Jamie
It's been the same bank since 2011, nothing has changed. This isn't the first time either, I'll get Saturday deposits for a while, then all of a sudden nothing until Monday OR Tuesday. I'd rather it be consistent than not.
Hi Monica,
I just talked to our Merchant Services Team about your question.
Funds are batched daily at the specified time; however, weekend ACH deposits may experience a delay in processing because many banks do not initiate fund transfers over the weekends. According to our batch-time schedule, transactions made from Friday to Sunday are typically processed and issued on Tuesday. However, if a bank decides to expedite the transfer, they are responsible. I recommend that you contact your bank for further clarification on why you've stopped receiving funds on weekends.
Thanks,
Jamie
I’ve experienced the same, Monica! I’ve been using this app for 8 years, and recently noticed I was receiving deposits from Friday on Saturday (which I was happy about). Today all of a sudden, it seems to have stopped.
The batch deposit is dates are not correct at all. My Thursday sales still HAVE NOT been deposited. I have not switched bank accounts, and there are no reported delays. I would like to know what bank merchant services uses
Hi, there. Looking at your transaction list, there was a transaction processed Thursday night after batch cut-off time (3 PM PT or 5 PM CT). The funds will be included in Friday's batch; therefore, you will see the deposit on Tuesday.
For more information about batch scheduling and the cut-off time, you can refer to this article:
https://support.vagaro.com/hc/en-us/articles/230434547-Credit-Card-Batch-Deposit-Schedule
I haven’t received a deposit in over a week . I got a letter in the mail about a B notice . I called and inquired about it . They said they need more identification so i had to provide my tax id address and etc . Turned everything in way before the deadline ( march 20) is when I turned it in April 7th was the deadline and since then I haven’t had a deposit since April 13 !!! Called the merchant service and he pretty much said it does t see anything and couldn’t help me ..
Hi Paris, thanks for taking the time to comment here. Let me look into this further and see how I can assist.
Thank you,
Jamie
Hi Paris,
The exact same thing happened to me. Haven’t been paid since April 14th, and I’ve had all of my b notice information in by April 7th.
Hi, Bri. Someone will reach out to you shortly to assist you. Thank you for your patience.
I also have not been getting my money in a consistent time period as of the last few weeks. Also everything on my end is good to go and checks out.
I am missing a deposit from this past Sunday 4/4/24. It was processed before 3pmPST/6pm EST which means it was batched with Mondays transactions therefore it should've been deposited into my account today. My bank info is correct and my financial institution always deposits my vagaro transactions next business day from the batch (other than holidays) so I am concerned
Hi Marisa,
There is a chance your deposit may be a bit later than usual. If you do not receive your deposit by midnight today, please contact our support team for assistance.
Thanks, Jamie
I have had issues for the past two weeks with transactions not batching accurately and being deposited later than expected. I have my batches set to 1am, so usually get them two days later, but have been getting them up to almost a week late. I was told that they are making changes to the merchant processing system, but am concerned about if this is going to be a temporary issue or if it is what to expect going forward. It's very frustrating trying to keep up with accounting when deposits are not coming through when they are supposed to.
In all the years of being with vagaro, this is the 1st time my Friday deposit did not go in on Monday. Very frustrating that it is not consisteconsistent. When did the batch day/time change?
Hi Kimberly,
Our batch schedule has not changed. The standard for Friday transactions is to deposit on Tuesday. Depending on the financial institution, some businesses may receive their funds earlier than what's shown above. While we can expect that businesses get their funds by the posted deposit days, we can't guarantee consistency with the earlier deposit from your bank.
Thanks,
Jamie
How do I change the account my batch deposits go to?
Hi Sharon, you'll need to go to your Merchant Accounts to change the bank account for deposits. For more information, see this article: https://support.vagaro.com/hc/en-us/articles/24312682363035-Update-Your-Bank-Account-for-Deposits.
Thanks,
Jamie
Hi, I haven’t seen any credit card transactions since Jan 8th. I believe the money is being deposited but I’m not able to verify the correct amounts.
Hi, Christina. Please contact our Support Team to help you verify the amounts. We would be happy to assist you!
https://support.vagaro.com/hc/en-us#contact-support
Not getting your deposit (and only half your deposit) at 1:30 in the afternoon is not okay.. payroll days can be nerve racking bc you know you have funds coming but aren’t there yet.
Hi Summer. I understand how payroll days can be nerve-wracking, but we're here to help you with any questions you have. If you're not getting your deposit, please contact our Support Team, and we can help resolve this.
If you are concerned about receiving half of your deposit, I recommend changing your batch schedule to the midnight cut-off time. This will ensure that all your daily transactions are deposited together instead of splitting up like the 3 p.m. schedule.
https://support.vagaro.com/hc/en-us/articles/18987461205403
Thanks, Jamie
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