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Credit Card Batch Deposit Schedule

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16 comments

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    Jill Utah

    How do i change the bank account we have you deposit to?

     

     

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    Donna J

    See this article: https://vagaro.zendesk.com/hc/en-us/articles/360004947533

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    Yoradi

    I wish Vagaro link up with Square. I know I am not the only one on this wish, so much easier access to our money.

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    Starla Carrara

    I agree….I don’t know any other checkout service that takes this long to deposit

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    T O B

    Agreed . the batch time should be much later like 8 or 9 pm or midnight and deposit should take less than 24 hr. 

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    Holly Ferguson

    I love the pay desk and how vagaro has its features, my customer love it. But dang the deposit schedule is bull and now I’m noticing money is missing when I’m getting a deposit and to try to calculate to double check has been a nightmare since the dates are off and you have to slit up the batches. Every other company can do instant deposit with a fee and I think vagaro need to switch cause I’m really thinking of going to square fully. I would hate to not be able to use the desk and would have to change everything but I need my money now after a hard days work. Bills for me done stop on the weekends. The deposits I got should count the full day but doesn’t match with what was processed? I hope they aren’t taking more than the fee!

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    Donna J

    Holly, please contact support if you think you are not getting the correct deposits! Regarding your wish for same-day or instant transfer, please post that as a feature request!

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    Taylor Griffin

    I’m literally on my way to California in a few hours to take a class, I get up this morning to check my account for my deposit and found out I have to wait until Tuesday to received my cash it’s Saturday morning.

    I will definitely be switching site after this weekend. I love the actual website but this is by far the worst inconvenience I could’ve ever experience. There no way I should have to wait 4 days for my money that’s just crazy.

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    Monica Jones

    It's just not consistent.  For the last few months I was getting Friday transactions deposited on Saturday. Now it's Monday and still nothing.... right before everything is due.  That's a problem because I pay bills expecting it to be there Saturday when for the last few months that's been the case.  I said like 2 years ago I was going to switch.... I think it's finally time to do it.  What is everyone using?

     

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    Kimberly Banow

    Hi, Monica. The standard batch deposit day for weekends is on Tuesdays. Because the banks are closed on weekends and holidays, we need 24 hours to process batches. 

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    Jazmyne Young

    It’s validating to see that others also find the long wait for deposits to be inconvenient. I wish they had better solutions for accessing the money sooner. Vagaro has been nice, but this is a main concern for seeking alternative software.

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    Monica Jones

    Kimberly, then why was I getting deposits on Saturdays for a while for Friday transactions? It can be done, apparently,  then suddenly it stops and goes back to making me wait until Tuesday.  I can provide bank statements if you need proof.  

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    Jamie Bennett

    Hi Monica, 

    Did you perhaps change the bank account you've been using for deposits? In some cases (usually depending on the bank), customers may receive deposits on Saturday or Friday. Changing your banking information may have caused you to stop receiving weekend deposits, so I wanted to double-check. 

    I can create a ticket for you with our Merchant Services team if you would like.

    Thanks,

    Jamie

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    Monica Jones

    It's been the same bank since 2011, nothing has changed.  This isn't the first time either, I'll get Saturday deposits for a while, then all of a sudden nothing until Monday OR Tuesday.  I'd rather it be consistent than not.  

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    Jamie Bennett

    Hi Monica, 

    I just talked to our Merchant Services Team about your question.


    Funds are batched daily at the specified time; however, weekend ACH deposits may experience a delay in processing because many banks do not initiate fund transfers over the weekends. According to our batch-time schedule, transactions made from Friday to Sunday are typically processed and issued on Tuesday. However, if a bank decides to expedite the transfer, they are responsible. I recommend that you contact your bank for further clarification on why you've stopped receiving funds on weekends.

    Thanks,

    Jamie

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    Brittany Madison

    I’ve experienced the same, Monica! I’ve been using this app for 8 years, and recently noticed I was receiving deposits from Friday on Saturday (which I was happy about). Today all of a sudden, it seems to have stopped.

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