United States - Credit Card Processing Rates and Fees

Comments

8 comments

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    Christina Smith

    Does Vagaro plan on offering the merchant a way in which we can charge the clients the transaction fees?

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    Vagaro Support

    Christina: there are no plans to do this, as far as I know.

    Donna

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    Pelaura Thorpe

    Vagaro is very misleading with this card on file transaction fee. I feel as if I’m being cheated out of my money for asking my clients to pay a deposit fee and Vagaro take a high percentage if it. I have been unhappy with Vagaro for a while.

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    Jamie B

    Hi Pelaura,
    The 3.5% + 15 c processing fee is the standard for keyed-in transactions for credit card processors. Could you please go into more detail on what is misleading?

    Thanks,

    Jamie

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    The Club at Foxridge *

    Am I charged a % for monthly membership costs? Also am I charged if a customer purchases a class online?

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    Jamie B

    Hello,
    Yes, you will be charged the 3.5% + 15c keyed-in rate for memberships and online purchases. Any credit card transactions made without a card present (online, card on file, recurring memberships) will be subject to this keyed-in rate.

    Thanks,
    Jamie

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    Naomi Pereira

    Is there a way that we can have our clients pay the credit card transaction fee, included in their total? My previous booking app allowed me to do this. This would be a big game changer!

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    Jamie B

    Hi Naomi, Currently, Vagaro does not have a way to transfer Credit Card fees to customers. However, see this article to learn what you can do.

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