About Surcharges and Convenience Fees

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2 comments

  • Avatar
    Destiny Urena

    This article is interesting, as there are other competitor platforms that allow the user to charge the customer the surcharge.

    1
  • Avatar
    Jamie Bennett

    Hey Destiny, 

    There are strict regulations required to allow surcharges, such as posting signage in the window, counter, receipt, products, etc., registering that you're charging surcharges with Visa and MasterCard, and processing surcharges only on credit cards (not debit). Surcharges are not allowed in many states. Because of these factors and our partners who do not allow this, we cannot offer surcharges.

    Thanks,

    Jamie

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