The Star TSP100iii W is one of the best receipt printers on the market and is user-friendly. This article provides you with steps to install, connect, and troubleshoot the printer with your Mac Computer.
For other devices, click the linked articles below:
- Physical Setup
- Download and Install the Printer Driver
- Connect Through WPS
- Connect Manually
- Perform Master Reset
- Add Printer
- Change Printer Settings
- Test Print
- Connect the included power cable to the inlet on the back of the TSP100iii W and plug it into the outlet.
- On the left side of the device, switch ON and check that the blue LED light is lit up.
- Push the lever on the top to open the cover and insert a paper roll.
Note: Install the supplied paper guide inside the printer when inserting a 58mm wide paper roll.
Insert the paper roll with the paper feeding from underneath (not over the top of the roll.)
- Pull the end of the paper straight and over the front of the printer and push down on both sides of the printer cover to close.
Download and Install the Printer Driver
- Click here to download the driver.
- Open the downloaded file that appears on the desktop.
- Open the tsp100_v750_lite.zip folder.
- Open the Mac folder.
- Open the Cups folder.
- Unzip the starcupsdrv-4.7.0_mac0.zip folder.
- Open the starcupsdrv-4.7.0_mac folder.
- Open the Driver folder.
- Open starcupsdrv-4.7.0.pkg.
- Follow the instructions on the wizard to finish the driver installation process.
Connect through WPS
Now that the printer is physically set up, connect the printer to the network.
- Under the wire cover on the back of the printer, press and hold the PAIR button until the blue LED light starts flashing.
- Press the WPS button on your router. When the printer connects to the network, it will print the connection information, and the blue LED light will change from flashing to solid.
Note: When a connection cannot be made, refer to the next steps.
Connecting to Device Manually
- Ensure that the printer is OFF.
- Press and hold the FEED button while switching the printer ON to perform a Self-Print. Release the FEED button when self-printing has begun.
- The printer will print out two receipts. At the bottom of the second page, it will list the Current IP Parameters Status, which will be formatted as shown:
- Click the Wi-Fi icon and connect to TSP100III-C19097.
- Open a web browser and enter the IP Address that appears under "Current IP Parameters Status" from your test print in the address field. In this example, the IP Address is 192.168.10.1.
Click Login from the menu displayed on the left side of the screen and log in.Note: If you do not already have a login, the default login name and password are as follows:
Login name: root / password: public.
You will be prompted to change your password after logging in. DO NOT CHANGE YOUR PASSWORD. Click Cancel.
- Click WLAN Settings.
Select Infrastructure Mode, enter your internet's SSID and Security Key and click Submit to connect the printer to your network. Make sure to set your security as WPA2/AES.
When you click Submit, you will be prompted to click Save. Do not click Save at this step.
- Click IP Parameters.
- Select Static.
- Enter the IP Address, Subnet Mask, and Default Gateway.
The IP Address, Subnet Mask, and Default Gateway that are shown in this image are an example. Find your local IP address in your System Preferences. The local IP address is the one your router assigns to your device and uses to communicate with your network. To access the local IP address on your MAC, Open System Preferences> Network. For a Wi-Fi connection, you will see your IP address shown under the connection status.
- Click Submit.
- Click Save.
When you click Submit, Save will be flashing red.
- Click Execute.
Ensure that the Save → Configuration Printing → Restart device option is selected before clicking the Execute button.
Your printer will restart and will stay connected to your network.
If this is successful, follow the steps below.
Perform Master Reset
In some instances, you may be required to perform a master reset.
Hold down the RST button on the back of the printer while turning the printer's power switch ON.
Adding the Printer
- Click the Apple icon in the top left corner of the screen and select System Preferences.
- Select Print and Fax.
- On the Print & Fax screen, click the + icon to add the printer.
- Select IP, type the IP Address in the Address field, and select Select Software.
- On the Printer Software screen, search for Star TSP and select Star TSP100 Cutter.
- Click Add.
- In the Default Printer drop-down box, select STAR TSP 100.
Printing a Sales Receipt and Changing Printer Settings
- Open Safari and go to the Vagaro website.
- Log in.
- At the Customer Checkout select Print Receipt.
- A printer menu will appear. Expand the window by clicking the drop-down arrow.
- Uncheck the "Print Headers" and "Footers Box."
- Under Paper Size, select 72mm * 200mm 2.83 by 7.86 inches.
- Click the Plus sign under the List field.
- Double-click the "untitled" Preset and name it "Vagaro."
- Click the drop-down menu titled Safari, select Features.
- From the Feature Sets drop-down menu, select Output Options.
- From the Features Sets drop-down menu, select Cut Length.
- Set Page to No Cut and DocumentCut to Partial Cut.
- On the Feature Sets drop-down menu, select Cash Drawer (if you don't have a cash drawer skip these steps).
- On the Cash Drawer drop-down menu, select Open Drawer 1.
- On the Cash Drawer 1 Pulse menu, select 200 milliseconds.
- Make sure the Cash Drawer is plugged into the printer.
- Go to the preset menu drop-down, select Save As and save settings as Vagaro.
Test your setup by printing a receipt.
- Go to Reports > Transactions List.
- Run a report and select any transaction. Click Receipt from the action column to print.
- Confirm and click Print.
If the printer is connected correctly, it will print out your receipt. If not, refer back to the Adding the Printer section.
This is an example of a test print.