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Star WIRELESS Printer Setup - Mac Computers

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Donna J
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This forum will teach how to install, connect, and troubleshoot the printer with your Mac Computer.

If you have other devices, click the linked forums below:

For IOS Mobile Devices

For Android Devices

For Windows Desktop/Laptop Computers

Article Content

Physical Setup

  1. Connect the included power cable to the inlet on the back of the TSP100iii W and plug it into the outlet.

    power_cable.png

  2. On the left side of the device, switch ON and check that the blue LED light is lit up.

    power_on.png

  3. Push the lever on the top to open the cover and insert a paper roll.

    insert_paper.png

    Note

    When using a paper roll with a 58mm width, install the supplied paper guide inside the printer.

    paper_guide.png

  4. Insert the paper roll with the paper feeding from underneath (not over the top of the roll.)

    paper_direction.png

  5. Pull the end of the paper straight and over the front of the printer and push down on both sides of the printer cover to close.

    close_paper_feed.png

Download and Install the Printer Driver

  1. Click here to download the driver.

  2. Open the downloaded file that appears on the desktop.

  3. Open the tsp100_v750_lite.zip folder.

    TSP100_Folder_2x.png

  4. Open the Mac folder.

    Mac_folder_2x.png

  5. Open the Cups folder.

    Cups_2x.png

  6. Unzip starcupsdrv-4.7.0_mac0.zip.

    Starcup_zip_folder_2x.png

  7. Open the starcupsdrv-4.7.0_mac folder.

    starcup_folder_2x.png

  8. Open the Driver folder.

    Driver_folder_2x.png

  9. Open starcupsdrv-4.7.0.pkg.

    starcupsdrv_folder.png

  10. Follow the instructions on the wizard to finish the driver installation process.

    Installation_2x.png

Connect through WPS

Now that the printer is physically set up, connect the printer to the network.

  1. Under the wire cover, press and hold the PAIR button until the blue LED light starts flashing.

    pair_button.png

  2. Press the WPS button on your router. When the printer connects to the network, it will print the connection information, and the blue LED light will change from flashing to solid.

    Note

    If a connection cannot be made, refer to the next steps.

    press_WPS.png

Connecting to Device Manually

Note

If WPS failed, go through these steps

  1. Ensure the printer is OFF.

    on_off_switch.png

  2. Press and hold the FEED button while switching the printer ON to perform a Self-Print. Release the FEED button when self-printing has begun.

    print_config_receipt.png

  3. The printer will print out two receipts. At the bottom of the second page, it will list the Current IP Parameters Status:

    IP_Address.png

  4. Click the Wi-Fi icon and connect to TSP100III-C19097.

    Wifi_Network_2x.png

  5. Open a web browser and enter the IP address that appears under Current IP Parameters Status from your test print in the address field. In this example, the IP address is 192.168.10.1.

    Webconfig_IP_address_2x.png

  6. Click Login from the menu and log in.

    Note

    If you do not already have a login, the default login name and password are as follows:

    Login name: root / password: public.

    Login_2x.png

  7. You will be prompted to change your password after logging in. DO NOT CHANGE YOUR PASSWORD. Click Cancel.

    Cancel_2x.png

  8. Click WLAN Settings.

    WLAN_2x.png

  9. Select Infrastructure Mode, enter your internet's SSID and Security Key and click Submit to connect the printer to your network. Make sure to set your security as WPA2/AES.

    When you click Submit, you will be prompted to click Save. Do not click Save at this step.

    Infrastructure_mode_2x.png

  10. Click IP Parameters.

    IP_Parameters_2x.png

  11. Select Static.

    Static_2x.png

  12. Enter the IP Address, Subnet Mask, and Default Gateway.

    The IP Address, Subnet Mask, and Default Gateway that are shown in this image are an example. Find your local IP address in your System Preferences. The local IP address is the one your router assigns to your device and uses to communicate with your network. To access the local IP address on your MAC, navigate to System Preferences → Network. For a Wi-Fi connection, you will see your IP address shown under the connection status.

    IP_Add_Subnet_2x.png

  13. Click Submit.

    submit_2x.png

  14. Click Save.

    When you click Submit, Save will be flashing red.

    save_2x.png

  15. Click Execute. Ensure that the Save → Configuration Printing → Restart device option is selected before clicking the Execute button.

    Execute_2x.png

  16. Your printer will restart and will stay connected to your network.

    If this is successful, follow the steps below.

    close_browser_2x.png

Perform Master Reset

In some instances, you may be required to perform a master reset.

Hold the RST button on the back of the printer while turning the printer on.

reset_button.png

Note

You should hear an initialization sound from the printer, indicating the printer has reset. The printer should then flash and be ready to print.

Adding the printer

  1. Click the Apple icon in the top left corner of the screen and select System Preferences.

  2. Select Print & Fax.

    MAC_SYSTEM_PREF.png

  3. On the Print & Fax screen, click the + icon to add the printer.

    Add_Printer.png

  4. Select IP, type in the IP address in the Address field, and then select Select Software.

    IP.png

  5. On the Printer Software screen, search for Star TSP, and select Star TSP100 Cutter.

    Select_Driver.png

  6. Click Add.

    Add.png

  7. In the Default Printer drop-down menu, select STAR TSP 100.

    MAC_Printer_SETUP_SCREEN.png

Printing a Sales Receipt and Changing Printer Settings

  1. Open Safari, go to the Vagaro website, and log in.

  2. At the Customer Checkout, select Print Receipt.

  3. A printer menu will appear. Make sure to expand the window by clicking on the drop-down arrow.

  4. Deselect Print Headers and Footers Box.

  5. Under Paper Size, select Manage Custom Sizes.

    custom_page_size.png

  6. Click the + icon under the List field.

  7. Double-click untitled and name it Vagaro.

  8. Use the settings from the following image and click OK.

    Page_Size_Setup.png

  9. Click on the drop-down menu titled Safari, then select Features.

    MAC_CHECKOUT2-highlight.png

  10. From the Features drop-down, select Output Options.

    OUTPUT_OPTIONS.png

  11. From the Features Sets drop-down menu, select Cut Length.

  12. Set Page to No Cut and Document Cut to Partial Cut.

  13. On the Feature Sets drop-down menu, select Cash Drawer (if you don't have a cash drawer, you can skip this step).

    1. On the Cash Drawer drop-down menu, select Open Drawer 1.

    2. On the Cash Drawer 1 Pulse menu, select 200 milliseconds.

    3. Make sure the cash drawer is plugged into the printer.

  14. Go to the preset menu drop-down, select Save As and save settings as Vagaro.

Test Print

Test your setup by printing a receipt.

  1. Navigate to Reports → Transactions List.

    trans_list_web.png

  2. Run a report and select any transaction. Click Receipt from the Action drop-down menu to print.

    click_receipt.png

  3. Confirm and click Print.

    If the printer is connected correctly, it will print out your receipt. If not, refer back to the Adding the Printer section.

    click_print.png

    Example of a test print:

    printed_receipt.png

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