This article will show you how to install, connect, and troubleshoot the Star TSP100III USB printer.
See this article to set up a Star USB Printer with a Windows computer.
Important
The USB Star Printer, model TSP100 ECO, must have both the USB and the power cable connected. Once the power cable and USB cable are connected, the power light will be displayed. Connecting just the power cord will not power the device.
USB Cable
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Make sure you are using the correct cable. The USB Cable looks like the image below and is included in the packaging. The port to the printer is marked A, and the port to the computer is marked B.
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Connect the USB cable to the printer using the USB Type-B port on the printer, then secure it by running the cable through the cable hook.
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Connect the USB cable to your computer.
Power Cable
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Connect the included power cable to the inlet on the back of the TSP100III, then connect the power cable to the outlet.
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On the left side of the device, flip the power switch on and check that the blue LED lights up.
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Next, insert a roll of paper, check that the power is on, and then push the lever on the top to open the cover.
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If your paper roll is 58mm wide, install the supplied paper guide inside the printer.
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The direction you insert the paper roll is important. Insert the roll with the paper edge under the roll, not over the roll. See the illustration below.
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Pull the end of the paper straight out and over the front of the printer. Close the printer cover by pushing it down on both sides.
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Click on this link to download the driver: https://vsupport.azureedge.net/forums/tsp100_v750_lite.zip.
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Open the downloaded file.
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Open the folder labeled tsp100_v750_lite.zip.
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Open the folder labeled Mac.
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Open the folder labeled Cups.
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Unzip the folder labeled starcupsdrv-4.7.0_mac0.zip.
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Open the folder starcupsdrv-4.7.0_mac.
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Open the folder labeled Driver.
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Open starcupsdrv-4.7.0.pkg.
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Follow the instructions on the wizard to finish the driver installation process.
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Connect the printer to the computer using the supplied USB cable and power on the printer.
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Click the Apple icon on the top-left corner of the screen, then select System Preferences.
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Select Print & Fax.
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In the Default Printer drop-down box, select STAR TSP 100.
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Open Safari, go to the Vagaro website, then log in.
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At Customer Checkout, select Print Receipt.
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A printer menu displays. Make sure to expand the window by clicking on the drop-down arrow.
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Deselect the Print Headers and Footers box.
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Under Paper Size, select Manage Custome Sizes.
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Click the + icon under the list field.
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Rename Untitled to Vagaro.
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Follow the settings from the image and click OK to save.
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Click on the drop-down menu titled Safari, then select Features.
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From the Features drop-down menu, select Output Options.
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From the Features Sets drop-down menu, select Cut Length.
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Set Page and Document Cut to Partial Cut.
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On the Features drop-down menu, select Cash Drawer. (Skip this step if you don't have a cash drawer).
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On the Cash Drawer drop-down menu, select Open Drawer 1.
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On the Cash Drawer 1 Pulse width menu, select 200 milliseconds.
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Make sure the cash drawer is plugged into the printer.
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On the Presets menu, select Save As and save settings as Vagaro.
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Test your setup by printing a receipt. In your Vagaro account, hover over Reports, then click Transactions List from the drop-down menu.
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Run a report and select any transaction. Click Receipt from the Action menu to print.
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Confirm and click Print. If the printer is connected correctly, it will print out your receipt. If not, refer back to the "Adding the Printer" section.
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Example of a test print:
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