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Star WIRELESS Printer Setup - Windows Computers

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Donna J
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This article will give you info on how to install, connect, and troubleshoot a wireless printer when using a windows computer.

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Physical Setup

  1. Turn on the main power unit. Connect the included power cable into the inlet on the back side of the TSP100iii W. Connect the plug of the power cable into the outlet.

    power_cable.png

  2. On the left side of the device, flip the switch to On and check that the blue LED light is lit up.

    power_on.png

  3. Next, insert a roll of paper. Check that the power is on. Push the lever on the top to open the cover.

    insert_paper.png

    Note

    When using a paper roll with a 58mm width, install the supplied paper guide inside the printer.

    paper_guide.png

  4. Insert the paper roll with the paper feeding from underneath (not over the top of the roll.) See the illustration below:

    paper_direction.png

  5. Pull the end of the paper out straight and over the front of the printer and push down on both sides of the printer cover to close.

    close_paper_feed.png

Installing the Drivers

An installed driver is required for both the WPS and Manual connection. Once installed, follow the steps that work best for your internet setup.

  1. Click the link below to download the drivers: https://vsupport.azureedge.net/forums/tsp100_v750_lite.zip

  2. Click the following zip file: tsp100_v750_Lite.zip

  3. Double-click the zipped file to open it.

  4. Double-click Autorun.exe.

    click_autorun.png

  5. Click Extract all.

    click_extract_all.png

  6. Click Extract.

    click_extract.png

  7. Double-click Autorun.exe (the file with the CD icon.)

    6-updated.png

  8. Click Installation.

    click_installation.png

  9. Click I Accept.

    click_I_accept.png

  10. Click Next.

    install_shield_wizard.png

  11. Click Next.

    install_wiz_click_next.png

  12. Click Next.

    11.png

  13. Click Install.

    12.png

  14. Click Finish.

    13.png

Connect Through WPS

  1. Now that you have the printer physically set up, connect it to your network. On the back of the printer and under the wire cover, press and hold the PAIR button until the blue LED light starts flashing.

    pair_button.png

  2. Press the WPS button on your router. When the printer connects to the network, it will print the connection information, and the blue LED light will change from flashing to solid.

Note

When a connection cannot be made, start from step 3 and perform the settings again.

press_WPS.png

When your device is connected through WPS, go to Configure the Utility.

Connect Manually

Note

If WPS failed, go through these steps

  1. First, make sure the printer is off. Then perform a self-print to get the MAC address of the printer.

    on_off_switch.png

  2. To perform a Self-Print, press and hold the FEED button (1). Do not let go, but then turn the power on (2). Take your finger off the FEED button when self-printing has begun.

    print_config_receipt.png

  3. On this printout, you can check the MAC address from Network Configuration.

    mac_addr.png

  4. Click the network icon in the taskbar, and from the connectable devices list, refer to the last 6 digits of the MAC address. Select the matching devices, then click Connect.

    click_connect.png

  5. No Internet, open will display under the selected device, and the connection will be established.

    connect_estab.png

  6. Next, log into the Web Configuration. Open a web browser and enter the IP address that appears under Current IP Parameters Status from your test print in the address field. In this example, the IP address is 192.168.10.1.

    login_printer_IP.png

  7. Click Login.

    click_login.png

    Note

    If you don't already have a login, the default login name and password are as follows:

    Login name: root / Password: public.

  8. You will be prompted to change your password after logging in. DO NOT CHANGE YOUR PASSWORD. After login, click WLAN Settings.

    change_pwd.png

  9. Select Infrastructure Mode, enter your internet's SSID and Security Key and click Submit to connect the printer to your network. Make sure to set Security to WPA2/AES.

    wireless_lan_settings.png

  10. When you click Submit, you will be prompted to click Save. Do not click Save at this step.

  11. Click IP Parameters.

    IP_Parameters_2x.png

  12. Select Static.

    Static_2x.png

  13. Enter the IP Address, Subnet Mask, and Default Gateway.

    The IP Address, Subnet Mask, and Default Gateway that are shown in this image are an example. The local IP address is the one your router assigns to your device and uses to communicate with your network.

    To access the local IP address on your iOS device, Tap Settings , Wi-Fi , and tap the information icon next to the three wireless bars icon. Scroll down and locate IP Address, Subnet Mask, and Default Gateway.

    IP_Add_Subnet_2x.png

  14. Click Submit.

    submit_2x.png

  15. Click Save.

    save_2x.png

  16. Click Execute.

    click_execute.png

  17. Your printer will restart and will stay connected to your network.

If this is successful, follow the steps below.

Perform Master Reset

In certain cases, you may be required to perform a master reset.

Hold down the RST button on the back of the printer while turning the printer on.

reset_button.png

Note

You should hear an initialization sound from the printer, indicating the printer has reset. The printer should then flash and be ready to print.

Configure the Utility

  1. Once your device is connected, go back and connect to your internet. Then open up the driver, and you'll get this window. Click Discovery and look for the TSP100 on the list of devices.

    click_discovery.png

  2. From the list, click the printer and then click Printer Queue.

    click_printer_queue.png

  3. Read and click Yes.

    confirm_ip.png

  4. Click Apply.

    click_apply.png

  5. On the next screen, click Yes.

  6. Choose Star Line Mode (Default) and click OK.

    choose_emulation.png

  7. This screen will pop up. Click Close.

    popup_screen.png

  8. Next, click the Windows icon and search Printer & Scanners. You also can click the search box at the bottom of the screen and enter Printers & Scanners. Click the Printers & Scanners option once it appears in the results.

    win_printers_scanners.png

  9. You'll be taken to the printers screen. Right-click on the Star Wireless printer and click Printer Properties from the menu.

    click_ptr_prop.png

  10. Click Device Settings in the pop-up to get to these options. Under Installable Options. Change all the options to match the options shown below. When you're finished, click OK.

    use_these_settings.png

Test Print

  1. Let's test our setup by printing a receipt. In your Vagaro account, hover over Reports and click Transactions List from the drop-down menu.

    trans_list_web.png

  2. Run a report and select any transaction. Click Receipt from the Action menu to print.

    click_receipt.png

  3. Confirm and click Print. If the printer is connected correctly, it will print out your receipt. If not, refer back to the "Adding the Printer" section.

    click_print.png

  4. Example of a test print:

    printed_receipt.png

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