This article will give you info on how to install, connect, and troubleshoot a wireless printer when using a windows computer.
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Turn on the main power unit. Connect the included power cable into the inlet on the back side of the TSP100iii W. Connect the plug of the power cable into the outlet.
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On the left side of the device, flip the switch to On and check that the blue LED light is lit up.
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Next, insert a roll of paper. Check that the power is on. Push the lever on the top to open the cover.
Note
When using a paper roll with a 58mm width, install the supplied paper guide inside the printer.
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Insert the paper roll with the paper feeding from underneath (not over the top of the roll.) See the illustration below:
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Pull the end of the paper out straight and over the front of the printer and push down on both sides of the printer cover to close.
An installed driver is required for both the WPS and Manual connection. Once installed, follow the steps that work best for your internet setup.
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Select the link below to download the drivers: https://vsupport.azureedge.net/forums/tsp100_v750_lite.zip
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Select the following zip file: tsp100_v750_Lite.zip
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Double-select the zipped file to open it.
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Double-select Autorun.exe.
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Select Extract all.
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Select Extract.
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Double-select Autorun.exe (the file with the CD icon.)
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Select Installation.
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Select I Accept.
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Select Next.
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Select Next.
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Select Next.
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Select Install.
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Select Finish.
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Now that you have the printer physically set up, connect it to your network. On the back of the printer and under the wire cover, press and hold the PAIR button until the blue LED light starts flashing.
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Press the WPS button on your router. When the printer connects to the network, it will print the connection information, and the blue LED light will change from flashing to solid.
Note
When a connection cannot be made, start from step 3 and perform the settings again.
When your device is connected through WPS, go to Configure the Utility.
Note
If WPS failed, go through these steps
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First, make sure the printer is off. Then perform a self-print to get the MAC address of the printer.
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To perform a Self-Print, press and hold the FEED button (1). Do not let go, but then turn the power on (2). Take your finger off the FEED button when self-printing has begun.
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On this printout, you can check the MAC address from Network Configuration.
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Select the network icon in the taskbar, and from the connectable devices list, refer to the last 6 digits of the MAC address. Select the matching devices, then select Connect.
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No Internet, open will appear under the selected device, and the connection will be established.
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Next, log into the Web Configuration. Open a web browser and enter the IP address that appears under Current IP Parameters Status from your test print in the address field. In this example, the IP address is 192.168.10.1.
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Select Login.
Note
If you don't already have a login, the default login name and password are as follows:
Login name: root / Password: public.
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You will be prompted to change your password after logging in. DO NOT CHANGE YOUR PASSWORD. After login, select WLAN Settings.
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Select Infrastructure Mode, enter your internet's SSID and Security Key and select Submit to connect the printer to your network. Make sure to set Security to WPA2/AES.
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Select Submit.
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Select Save.
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Select Execute.
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Your printer will restart and will stay connected to your network.
If this is successful, follow the steps below.
In certain cases, you may be required to perform a master reset.
Hold down the RST button on the back of the printer while turning the printer on.
Note
You should hear an initialization sound from the printer, indicating the printer has reset. The printer should then flash and be ready to print.
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Once your device is connected, go back and connect to your internet. Then open up the driver, and you'll get this window. Select Discovery and look for the TSP100 on the list of devices.
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From the list, select the printer and then select Printer Queue.
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Read and select Yes.
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Select Apply.
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On the next screen, select Yes.
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Choose Star Line Mode (Default) and select OK.
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This screen will pop up. Select Close.
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Next, select the Windows icon and search Printer & Scanners. You also can select the search box at the bottom of the screen and enter Printers & Scanners. Select the Printers & Scanners option once it appears in the results.
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You'll be taken to the printers screen. Right-select the Star Wireless printer and select Printer Properties from the menu.
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Select Device Settings in the pop-up to get to these options. Under Installable Options. Change all the options to match the options shown below. When you're finished, select OK.
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Let's test our setup by printing a receipt. In your Vagaro account, hover over Reports and select Transactions List from the drop-down menu.
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Run a report and select any transaction. Select Receipt from the Action menu to print.
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Confirm and select Print. If the printer is connected correctly, it will print out your receipt. If not, refer back to the "Adding the Printer" section.
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Example of a test print:
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