This article explains how to install, connect, and troubleshoot the Star w printer with an Android device.
For setup of the Star wireless printer on other devices, refer to these articles:
Note
Due to the limitations of third-party libraries on Amazon devices, Star receipt printers are not supported on Amazon Fire Tablets and Kindles.
Prerequisites: This feature is available for all Vagaro businesses.
To set up and plug in the receipt printer:
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Connect the power cable to the inlet on the back of the TSP100iii W, and then connect the plug of the power cable into the outlet.
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On the left-hand side of the device, flip the switch on and check that the blue LED light is lit up.
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Next, you should insert a roll of paper. Check that the power is on. Push the lever on the top to open the cover.
Note
When using a paper roll with a 58mm width, install the supplied paper guide inside the printer.
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The way you insert paper is important. Insert the paper roll with the paper edge pulling towards the floor rather than the ceiling. See the illustration below:
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Pull the end of the paper straight out and over the front of the printer and push down on both sides of the printer cover to close.
To connect the printer to your Wi-Fi network:
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On the back of the printer and under the wire cover, press and hold the PAIR button until the blue LED light starts flashing.
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Press the WPS button on your router. When the printer connects to the network, it will print the connection information, and the blue LED light will change from flashing to solid.
Note
If a connection cannot be made, just follow the next steps.
If the receipt printer did not connect to your Wi-Fi network, you need to manually configure the connection.
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Ensure the printer is OFF.
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Press the FEED button while switching the printer ON to perform a self-print. Release the FEED button when self-printing has begun.
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On the printout, look for the MAC address under "Network Configuration."
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On your Android device, go to the Settings screen, select Wi-Fi, and make sure it is toggled ON.
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In the device list at the bottom, take note of the last 6 digits of the MAC address, then select the device to connect.
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Once connected, "Connected, no internet" will appear under the SSID indicating that the connection is established.
Note
When connecting with this method, Internet access is not available on that device.
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Open your device's web browser, such as Safari, and enter 192.168.10.1 in the address field.
(If the IP address of the printer was changed, enter the IP address that appears under "Current IP Parameters Status" on your test print).
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In the upper left-hand side of the screen, select the More (3 lines) menu, then select Login.
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Log in with the following credentials.
Name: root / Password: public
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The following message is displayed when you are using the default password. DO NOT CHANGE THE PASSWORD. Select Cancel to keep the login information the same.
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You will be prompted to change your password after logging in, DO NOT CHANGE YOUR PASSWORD. After login, select WLAN Settings.
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Select Infrastructure Mode, enter your internet's SSID and Security Key and select Submit to connect the printer to your network. Make sure to set Security as WPA2/AES.
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When you select Submit, you will be prompted to select Save. Do not select Save at this step.
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Select IP Parameters.
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Select Static.
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Enter the IP Address, Subnet Mask, and Default Gateway.
The IP Address, Subnet Mask, and Default Gateway that are shown in this image are an example. The local IP address is the one your router assigns to your device and uses to communicate with your network. A static IP address may be IPv4 or IPv6 in your network profile information.
To access the local IP address on your Android device, navigate to Settings, then select Advanced. Scroll down to locate the IP Address, Subnet Mask, and Default Gateway.
→ → . You will see the settings icon next to the Wi-Fi network name. Select -
Select Submit.
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Select Save.
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Select Execute.
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Your printer will restart and will stay connected to your network.
To print a test receipt:
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Go to
→ -
Select Transaction List.
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Run the report, then select a transaction.
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Select Receipt.
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Confirm and select Print. If the printer is connected correctly, it will print out the receipt. If not, refer back to the instructions on how to connect the device to the WiFi network.
Example of a test print:
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