The Star TSP100iii W is one of the best receipt printers on the market and it's super easy to use. This article will teach how to install, connect, and troubleshoot the printer with your iOS Device.
If you have other devices click the linked forums below:
1. Connect the included power cable to the inlet on the back of the TSP100iii W and connect it to an outlet.
2. On the left side of the printer, flip the switch to on and check that the blue LED is lit up.
3. Insert a roll of paper. Check that the power is on. Push the lever on the top to open the cover.
4. Insert the paper roll with the paper feeding from underneath (not over the top of the roll.) See the illustration below:
5. Pull the end of the paper out straight and over the front of the printer and push down on both sides of the printer cover to close.
Connecting to Device through WPS
1. Now that you have the printer physically set up, connect it to your network. On the back of the printer, under the wire cover, press and hold the PAIR button until the blue LED starts flashing.
2. Press the WPS button on your router. When the printer connects to the network, it will print the connection information and the blue LED will change from flashing to solid.
Connecting to Device Manually
1. Ensure the printer is OFF.
2. Press and hold the FEED button while switching the printer ON to perform a Self-Print. Release the FEED button when self-printing has begun.
3. On this printout, you can check the MAC address from "Network Configuration."
4. Back on your iOS device, go to Settings, tap Wi-Fi and make sure it is turned ON.
5. From the device list that appears at the bottom, refer to the last 6 digits of the MAC address, tap the device to connect.
6. A message appears indicating that connection to the Internet fails. Tap Join Anyway.
7. The SSID will appear under Wi-Fi with a checkmark.
8. Open your device's web browser, such as Safari, and enter 192.168.10.1 in the address field.
(If the IP address of the printer was changed, enter the IP address that appears under "Current IP Parameters Status" on your test print).
9. In the upper left side of the screen, tap the three lines to open the side menu. From that menu tap Login.
10. Login with the credentials below.
Name: root / Password: public
11. The following message is displayed when you are using the default password. DO NOT CHANGE THE PASSWORD. Tap Cancel to keep the login information the same.
13. You will be prompted to change your password after logging in, DON'T CHANGE YOUR PASSWORD. After logging in, click WLAN Settings.
14. Select Infrastructure Mode, then enter your internet's SSID and Security Key and click Submit to connect the printer to your network. Make sure to set Security to WPA2/AES.
15. When you click Submit, you will be prompted to click Save. Do not click Save at this step.
16. Click IP Parameters.
17. Select Static.
18. Enter the IP Address, Subnet Mask, and Default Gateway.
The IP Address, Subnet Mask, and Default Gateway that are shown in this image are an example. The local IP address is the one your router assigns to your device and uses to communicate with your network. To access the local IP address on your iOS device, Tap Settings >Wi-Fi, and tap the information icon next to the three wireless bars icon. Scroll down and locate IP Address, Subnet Mask, and Default Gateway.
19. Click Submit.
20. Click Save.
21. Click Execute.
22. Your printer will restart and will stay connected to your network.
Perform Master Reset
In some instances, you may be required to perform a master reset.
- Hold down the RST button on the back of the printer while turning the printer's power switch ON.
Note: You should hear an initialization sound from the printer, indicating the printer has reset. The printer should then flash and be ready to print.
1. Test your setup by printing a receipt. From the More tab on the Vagaro Pro App tap Reports.
2. Tap Transaction List.
3. You will get the transactions from the past month. Tap a transaction.
4. In the upper right at corner tap Receipt.
5. Confirm and tap Print. If the printer is connected correctly, it will print out the receipt. If not, refer back to the section that details connecting the device to Wi-Fi.
6. This is an example of your test print.