View Billing History – Vagaro Support

The Billing History screen shows you how much you've paid for Vagaro since you created your account and the premium features and integrations you've subscribed to. A payment summary is also sent to the account owner's email on file every month.

The following information is shown in your Billing History report:

Signup Date: The date you first signed up for Vagaro.
Next Payment Date: The monthly billing date for your account.
Timestamp: The payment date.
ID: The unique transaction ID for this payment.
CC No: Last four digits of the credit card used.
Status: Whether the payment succeeded or failed
Featured: The price of Get Featured. Now called Vera Fill My Books.
Calendar: The price of the base Vagaro subscription plus any additional employee calendars.
Custom Website: The price of Vagaro MySite.
Domain Charge: The price of a custom MySite domain.
Shopping Cart: The price of the Vagaro Online Shopping Cart feature.
SMS: Applies only to accounts in the United Kingdom or Australia that were billed for push notifications before they became free.
Vera Receptionist: The price of the Vera Receptionist feature.
Promotion Email: The price of your Email Marketing plan.
Text Marketing: The price of your Text Marketing plan.
Webhook Charge: The price for the APIs and Webhooks feature.
Integrations: The price for Vagaro partnerships and integrations. Select the charge to see more.
Delay: The five-dollar late fee for missing your subscription payment.
Credit Card: The amount charged to your card on file.
Vagaro Bucks: The amount of Vagaro Bucks used for this subscription payment.
Tax: Any tax applied.
Total Charge: The total subscription payment.

Prerequisites: This feature is available for all Vagaro businesses.

On a Phone

To view your billing history:

Select More → Reports → Billing History.
At the top of the screen, select the Date Range to report on. The report updates automatically each time you change the date range.
Optionally, in the top-right corner, select Filters , set any of the following filters, and then select Run Report.
- Status: Show payments that were successful or failed.
- Sort By: Reorder the report.
Optionally, in the top-right corner, select Action , then:
- Select Star or Remove Star to bookmark or unbookmark.
- Select Print to get a hard copy of the report.
- Select Export PDF or Export Excel to download this report.

On a Computer, Tablet, Pay Desk, or PayPro

To view your billing history:

Select Reports → Billing History.
Set the date range for your report:
1. In the top-right corner, select Date Range to open the date picker.
2. Use the date picker to choose a date range or a preset range like Yesterday or Last 7 Days.
3. If you manually selected a date range, select Submit.
Optionally, in the top-right corner, select Filters , set any of the following filters, and then select Run Report.
- Status: Show payments that were successful or failed.
- Payment Type: Show your Vagaro subscription payments, MySite domain purchases, and/or domain renewals.
Optionally, sort, print, or export the report:
- Select a column header to sort the report.
- Select Print to get a hard copy of the report.
- Select Export to save the report to an Excel or PDF file (computer version only).

I Deactivated a Feature. Why Was I Charged?

The following premium features are billed forward, meaning you will still be charged for them at the end of your billing cycle, regardless of when you activated or deactivated them. If you cancel your subscription before your billing date, you won't have access to your account until you reactivate.