With Vagaro's free credit card reader (EMV reader), you can easily accept Google Pay, Apple Pay, contactless, chip, and swipe payments. To start accepting payments, you must pair the reader with your phone, tablet, Paydesk, or computer.
Note
Vagaro does not integrate with other payment processors. Vagaro's EMV reader is available for customers in the United States. For international customers, please see Using the WisePad3 Mobile with Vagaro Pro or Using the WisePOS E with Vagaro.
The credit card reader is not supported on Chromebook.
Prerequisites: This feature requires Credit Card Processing.
Before pairing your credit card reader to your computer, you need to download the Vagaro Pro Utility.
Note
You may need to use Administrator privileges in Windows to download and install this utility.
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Select Checkout to go to the Checkout screen.
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At the bottom-right corner of the screen, select Connect.
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Select Download to download the Vagaro Pro Utility driver.
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Select the link to the file to open the installer.
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Agree to the license terms, then select Install.
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Select Finish when the installation is complete.
You will see the Vagaro Pro Utility Application icon on the Taskbar or in the System Tray.
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With the provided USB cable, plug one end into the reader and the other into your computer.
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Turn on the reader by quickly pressing the power button.
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Select the Vagaro icon in the system tray to open the utility.
When successfully connected, the Connect button will change to Pay With Card, and you can proceed with Checkout. See Charge Credit Cards for more information.
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Select Checkout to go to the Checkout screen.
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At the bottom-right corner of the screen, select Connect.
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Select Download to download the Vagaro Pro Utility.
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Locate the file in the Downloads folder and run it.
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On the Introduction screen, select Continue.
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On the License screen, select Continue. The only language choice available is English.
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Select Agree to accept the terms of the Software License Agreement.
If there is more than one possible installation destination (hard drive), you will see a Destination Select screen; otherwise, the installer moves to the Installation type selection.
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Select Install. (There is no need to customize the installation.)
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Enter your system password, then select Install Software. A progress screen displays while the software is installed.
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When the installation is finished, select Close.
You'll see that the Vagaro Pro Utility Application icon has been added to the Menu Bar.
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If a popup requests access to your Downloads folder to delete the installer file, select OK.
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With the provided USB cable, plug one end into the reader and the other into your computer.
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Turn on the reader by quickly pressing the power button.
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Select the Vagaro icon on the right side of the menu bar to see the connection status between the Vagaro Checkout screen and the EMV reader.
When successfully connected, the Connect button will change to Pay With Card, and you can proceed with Checkout. See Charge Credit Cards for more information.
Select the Vagaro icon in the system tray (in the bottom-right corner of the screen) to see the connection status between the Vagaro Checkout screen and the credit card reader.
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A Blue Dot means that the reader is connected to the Checkout screen of the Vagaro account and is ready to process customer transactions.
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Red Dot means that the reader is not connected to the Checkout screen of the Vagaro account and cannot process customer transactions. If you are having trouble pairing the reader, try troubleshooting the issue or contact Vagaro support for assistance.
When successfully connected, the Connect button will change to Pay With Card, and you can proceed with Checkout. See Charge Credit Cards for more information.
Select the Vagaro icon on the right side of the menu bar (in the top-right corner of the screen) to see the connection status between the Vagaro Checkout screen and the credit card reader.
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A Blue Dot means that the reader is connected to the Checkout screen of the Vagaro account and is ready to process customer transactions.
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Red Dot means that the reader is not connected to the Checkout screen of the Vagaro account and cannot process customer transactions. If you are having trouble pairing the reader, try troubleshooting the issue or contact Vagaro support for assistance.
When successfully connected, the Connect button will change to Pay With Card, and you can proceed with Checkout. See Charge Credit Cards for more information.
Comments
2 comments
We use one iMac for the desk at our spa. The card reader is CONSTANTLY going offline, and the standard users have to log out of other users accounts to install the Vagaro Pro package. I have installed this multiple times on each account for our staff, and somehow it wipes itself off and we have to start all over again. Please fix this issue or tell me a troubleshooting method that might work to fix the issue long term. Thank you!
Hi Taylor, I'm going to create a ticket for this issue, and someone from our Hardware team will get in touch with you shortly.
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