Star USB Printer Setup - Windows Computers – Vagaro Support

The Star TSP100III USB is one of the best receipt printers on the market and it's super easy to use. This forum will show you how to install, connect, and troubleshoot the USB printer.

If you are using a Mac computer select here.

Physical Setup

Important

The USB Star Printer, model TSP100 ECO, must have both the USB and the power cable connected. Once the power cable and USB cable are connected, the power light will appear. Connecting just the power cord will not power the device.

USB Cable

Make sure you are using the correct cable. The USB Cable looks like the image below and is included in the packaging. The port to the printer is marked A and the port to the computer is marked B.
Connect the USB cable to the printer using the USB Type-B point on the printer and then secure it by running the cable through the cable hook.
Connect the other end of the cable to your computer.

Power Cable

Connect the included power cable to the TSP100III and the power outlet.
Switch the printer on and check that the blue LED lights up.
Next, insert a roll of paper.

Check that the power is on.

Push the lever on the top to open the cover.

Note

When using a paper roll with 58mm width, install the supplied paper guide inside the printer.
Insert the paper roll with the paper feeding from underneath (not over the top of the roll.)
Pull the end of the paper straight out and over the front of the printer. Then close the printer cover by pushing it down on both sides.

Install the Printer Drivers

Select the link below to download the drivers:

https://vsupport.azureedge.net/forums/tsp100_v750_lite.zip
Unzip the tsp100_v750_Lite.zip
Open the folder go to - Autorun (has a CD icon on it).
Select Installation on the screen that pops up.
Select I Agree on the next screen that appears.
Select Yes on the User Access Control Screen that shows up next.
From there, follow the instructions on the wizard to finish installing the drivers.

Printer Configuration

On your Windows computer, go to Start menu → Control Panel → Hardware and Sound → Devices and Printers.

You'll have to type Control Panel into the Windows Start menu.
Right-select the TSP 100 Printer icon and select Set as default printer.
Once the TSP 100 Printer is set as default, right-select the icon again and then select Printer Properties.
Select the Device Settings tab.
On the Device Settings screen, apply the settings shown on the image below, and then select OK.

Set up Receipt Printing on Firefox

After you install Firefox, go to www.Vagaro.com
Select the configuration menu.
Select Options.
Select Privacy & Security.
Under the Permissions section, select Exceptions.
Enter Vagaro.com in the Address of website field. Then select Allow.
Select Save Changes.

Printer Settings

Now that you have Firefox installed configure Page Setup before you can begin printing receipts.

Select the More menu.
Select Print.
Select Page Setup.
In the Format & Options tab, do the following:
- Make sure Orientation is set to Portrait
- Set Scale to 100%
- Select Shrink to fit Page Width
- Deselect Print Background (colors & images)
Select the Margins & Header/Footer tab.
Set the Top and Bottom margins to 0.25.
Set the Left and Right margins to 0.0.
Set all of the Headers & Footers to --blank--
Select OK at the bottom of the window.

Your printer is now ready to use.

Test Print

Test your setup by printing a receipt.

Go to Reports → Transactions List.
Run a report and select any transaction. Select Receipt from the action column to print.
Confirm and select Print.

If the printer is connected correctly, it will print out your receipt. If not, refer back to the Adding the Printer section.
Example of a test print: