How to Set Appointment Reminders and Notifications

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    Cass Pierro

    Is there a reason the special message option is only available for email notifications? Most clients only use text and they need to be informed of a salon's cancellation policy upon booking and also reminded in appointment reminders/confirmation text messages. This is a feature that many other Vagaro users have asked for and needs to be added asap.

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    Levia Bishop

    I agree with the above comment, majority of my clients only use text confirmations. Is there a way to change layout and wording?

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    Grace Mahoney

    I agree, most of our clients use text and say they were not aware of our cancellation policy because it only shows up on email not text. Please create a way to add cancellation policy to text reminder.

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    Charles I

    Hi Grace. I will submit a feature request on your behalf. We're working on a text marketing feature that is set to be released this year. We will keep you updated. 

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    Amanda Noble

    Hi are customization for text message reminders going to be made available soon? Agreeing with all the comments above this would be very helpful and the wording in the auto generated text messages have been confusing to some clients. 

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    Charles I

    Hi Amanda. I'll send a feature request regarding customizing text reminders, but you can customize your text marketing messages: https://support.vagaro.com/hc/en-us/articles/360037386174-How-to-Use-Text-Marketing-in-Vagaro.     

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