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Star USB Printer Setup (Windows Computers)

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Miguel C
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The Star TSP100III USB is one of the best receipt printers on the market and it's super easy to use. This forum will show you how to install, connect, and troubleshoot the USB printer with your Windows Computer.

If you are using a Mac computer click here.

Physical Setup

USB Cable
1. Make sure you are using the correct cable. The USB Cable looks like the image below and is included in packaging. The port to printer is marked A and port to computer is marked B.

USB1.png

 

2. Connect the USB Cable to the printer using the USB Type-B point on the printer and then secure it but running the cable through the cable hook.

USB2.png

 

3. Lastly you want to connect the other end of the cable to your computer. 

USB3.png

 

Power Cable
1. First thing you want to do is turn on the Main Unit Power. Connect the included power cable to the inlet on the back side of the TSP100III. Connect the plug of the power cable to the outlet.

1.png

 

2. On the left hand side of the device, flip the switch to on and check that the blue LED light is lit up.

2.png

 

3. Next, insert a roll of paper. Check that the power is on. Push the lever on the top to open the cover.

3.png

 

Note: When using a paper roll with 58mm width, install the supplied paper guide inside the printer.

note.png

 

4. The direction that you insert the paper roll is important. Insert the paper roll with the paper edge pulling towards the floor rather than the ceiling. See illustration below.

4.png

 

5. Pull the end of the paper straight out and over the front of the printer. Then close the printer cover by pushing down on both sides of it.

5.png

 

Installing the Printer Drivers

Installation by CD

1. Insert the CD into your CD drive

    1. If the auto run does not start you can click the notification in the top right corner of the screen. It will then open the CD's directory.
    2. Open the tsp100_v550_LITE folder
    3. Open the Autorun icon(has the CD icon)

2. Follow the instructions on the installation wizard to install drivers.

Installation by Download

1. Click the link below to download the drivers:

https://1drv.ms/u/s!AhC9nSDwR_7QhkfDywNTIel0vaRC

2. Unzip the tsp100_v620_Lite.zip

3. Open the folder go to --- "Autorun" (has a CD icon on it).

4. Click on "Installation" on the screen that pops up.

5. Click "I Agree" on the next screen that appears.

6. Click "Yes" on the "User Access Control" Screen that shows up next.

7. From their follow the instructions on the wizard to finish installing the drivers.

 

Printer Configuration in Windows 8

1. From the Desktop, open up the "Charms Menu" (you do this by mousing over to the top right of the screen) and select "Settings" 

Charms+Settings Small-with text.jpg

 

2. Click on "Control Panel" on the next screen that appears


Control_Panel_Black.jpg

 

 3. Once on the Control Panel, click on "View devices and printers"
  
Devices_and_Printers_Small_black.jpg
 
 
4. Right click on the TSP 100 Printer icon and select "Set as Default Printer"
 
Default_Printer_black.jpg
 
 
5. Once the TSP 100 Printer is set as default, right click on the icon again and then click on Printer Properties

Printer_Properties_black.jpg
 
 
6. When the Printer properties menu comes up, on the top of the screen, click on "Device Settings"
 
Device_Settings.JPG
 
 
7. On the Device Settings screen use the settings on the image below:
8. Then click "OK"
 
THE_LAST_ONE.JPG
 
 

Setting up the Receipt on Firefox

Install Firefox (Skip if Firefox is already installed)

Configure Firefox

  1. After you install Firefox, go to www.Vagaro.com
  2. If the box on the right-side of the screen does not show a picture, click on the box in the center to Install Plug-in and follow those instructions
  3. Now go into the Options menu and click on the following menu items
Firefox-Options.jpg

 
    4.  Click on the Content tab
    5.  Click on Exceptions on the Block pop-up windows line
 
Firefox-Options-1.jpg
 
 
    6.   Enter in "Vagaro.com" in the Address of web site field.
    7.   Click Allow
    8.   Click Close when finished then OK on preview options box.

Firefox-Pop-ups.jpg

 

Printer Settings

Now that you have Firefox installed, you need to setup the Page Setup before printing receipts.
 
     1.  Click on the  button at the top left Firefox
     2.  Click Print, then Page Setup
  
Firefox-Print-Setup.jpg

  

     The Page Setup menu appears. In the Format & Options tab do the following:
 
     3.  Make sure Orientation is set to Portrait
     4.  Scale should be set to 100%
     5.  Check Shrink to fit Page Width
     6.  Uncheck Print Background (colors & images)
 
Format-and-Options.png

  

     7.  Click on the Margins & Header/Footer tab at the top
     8.  Set the Top and Bottom margins to 0.25
     9.  Set the Left and Right margins to 0.0
   10.  Set all of the Headers & Footers to --blank--
   11.  Click OK at the bottom of the window. Your printer is now ready to use.
 
Firefox_settings.JPG
 
 

Test Print

1. Lets test our setup by printing a receipt. in your Vagaro account hover over Reports, and click Transactions List from the drop down. 

1B.png

 

2. Run a report and select any transaction. Click Receipt from the action column to print.

2B.png

 

3. Confirm and click Print. If the printer is connected correctly, it will print out your receipt. If not, refer back to the "Adding the Printer" section. 

3B.png 

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