Services and the services in a service bundle need a duration so that timeslots can be blocked off on your employees' calendars. For each service added, Vagaro adds a suggested duration that is automatically entered when the service is assigned to a service provider. You can update the service's default duration at any time, and it will not affect services that are already scheduled, modified for specific employees in their employee profile, or changed directly on the calendar.
Services that are part of a service bundle will automatically be updated.
Prerequisites: This feature is available for all Vagaro businesses. At least one service needs to have been created and assigned to at least one employee.
Important
On a phone, editing the duration of a service must be performed separately for each employee.
To edit the duration of a service:
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Select More
→ → .
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Select Services.
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At the top of the screen, select the service provider that the service will be edited for.
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Select the service to edit, then select Edit.
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Scroll down to the bottom of the screen, then enter a Duration, and optionally Gap Time, for each service provider who performs the service.
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Optionally, add Cleanup Time to add extra time at the end of the service for the service provider to clean up the room or space, as well as to prepare for their next appointment.
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Select Save.
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To update another employee's service duration, repeat steps 3 to 7.
To edit the duration of a service:
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Select Settings
→ .
Your service menu appears.
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Select the service to edit.
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Scroll down to the bottom of the screen, then enter a Duration, and optionally Gap Time, for each service provider who performs the service.
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Optionally, add Cleanup Time to add extra time at the end of the service for the service provider to clean up the room or space, as well as to prepare for their next appointment.
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Select Save.
Comments
4 comments
Suddenly we (business owners) are unable to change the service time to zero minutes. Please update to how it was prior to a week or two ago. This is very frustrating. Because I’m using gap time and the add on feature now I’m unable to book to my fullest capacity
Hi Jennifer... I cannot recreate the situation you describe in my test environment. I've created a support ticket for you, and you should hear from them soon.
Donna
I’m the only one in my barber shop that has gone to 30 minute appointments, everyone else is 20. We have changes just myself to 30 minutes, but the software doesn’t seem to allow us to also make the booking intervals top of the hour or 30 minutes after. So my clients are booking at 1:40 and 2:20 instead of 1 and 1:30 like I need.
Hi Kate... The only thing I can suggest is that the business change the Search Appointment Interval (In Settings / Booking / Online Appointment Rules) to 30 minutes. THEN all appointment options are at the top or 1/2 hour - probably depending on the business's opening time.
Please contact Vagaro Support for more help on this.
Donna
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