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Change the Order of the Service Menu

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5 comments

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    Julie Harris

    I am trying to change the order of my categories, and my screen does not have the arrows on the left side of the menu offerings.  I am not able to click and drag either.  I have not been able to figure out how to re-order my categories and was hoping this article would be able to help.  Not sure if it's outdated…..thanks.

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    Jamie Bennett

    Hi Julie, I created a ticket on your behalf so we can troubleshoot this for you. An agent should contact you shortly. Thanks,

    Jamie

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    Julie Harris

    It finally let me move the category's down, but it wouldn't let me move them up.  I was able to get it set up the way I want it, but I never did see the up and down arrows to the left of the services as this article showed.  It would have made it alot easier.  I wasn't sure I would get a response to my comment, so thank you!!!

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    Jamie Bennett

    Hi Julie, After reading the article more carefully, I realize that steps 5-7 are a bit out-of-date. If you're on the web, you'll need to select the Edit dropdown next to the green Add button, then Change Service Category. I'll update this article ASAP. I could understand why that would be a bit confusing. I'm glad I was able to help. I try to respond to all comments on the help center, so feel free to ask any questions you have.

    Thank you,

    Jamie.

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    Julie Harris

    Ah yes, thank you for telling me where to find it!  I appreciate the follow up and for updating the article.  :-)

     

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