Redeem a Membership Visit at Checkout – Vagaro Support

After a customer has purchased a membership, they can redeem it at checkout to pay for their visits and the things you sell at your business. Any balances or discounts for services, classes, or products covered by the membership are automatically applied. If either the business or the customer chooses not to apply any benefits, the redemption can be removed. You can view and update a customer's membership details, benefits, and balance in their customer profile or the Memberships report.

Note

Customers will still earn points on items discounted with a membership, as long as the discount doesn’t reduce the item’s price to $0

Prerequisites: This feature is available for all Vagaro businesses. The customer must have already purchased a membership for redemption at checkout.

On a Phone

To redeem a membership visit at Checkout:

Go to the Checkout screen, or check out the customer directly from the Calendar.
Select a customer and add items to their shopping cart.

Note

A customer's membership will appear below their profile.
Select Shopping Cart. Any items redeemable with the customer's membership will automatically display a blue Membership icon.
To remove a visit from an item in the cart or add it back:

Tip

If the customer's membership doesn't apply to any items in the cart, see what other items can be redeemed in their Customer Profile.
1. Select the item in the cart.
2. Select Use Membership. The membership details, like starting and current visit balance, will appear.
  - To not use a visit, select Not This Time.
  - To use a visit, select Use Membership.
3. Select Save, then select Done to return to the Checkout screen.
Enter payment for the remaining balance, if applicable, then select Checkout.

On a Computer, Tablet, Pay Desk, or PayPro

To redeem a membership visit at Checkout:

Go to the Checkout screen, or check out the customer directly from the Calendar.
Select a customer and add items to their shopping cart.

Note

Any memberships a customer has will appear below their profile.
Review the customer's cart. Any items redeemable with the customer's membership will automatically display a green Membership icon in the Use Pts column.

Tip

If the customer's membership doesn't apply to any items in the cart, see what other items can be redeemed in their Customer Profile.
Optionally, to remove a membership visit from an item, select the MS button, then select Not This Time. The button will turn gray and can be selected again to reactivate.
Enter payment for the remaining balance, if applicable, then select Checkout.