Calendar Icons and Appointment Status Colors Legend

Recurring Appointment

An appointment that is set to repeat for future visits.

Stopped Recurring Appointment

An appointment that was part of a repeated series that has been edited.

Bundle

This is shown that a customer booked a service that is part of a Service Bundle.

Mobile Service

An appointment that is performed off-site at the customer’s home or another off-site location.

Note

Indicates that there is a customer note or that the client left a note while booking.

Popup Note

Indicates that there is an important pop up note entered in the customer’s profile that display whenever the customer is selected on the calendar or checkout screen.

Appointment Note

This appointment has an appointment note.

Form Required

This indicates that there is a form the client is required to complete before their appointment.

Employee Signature Required

This indicates that there is a form that requires an employee signature for this appointment.

Pre-paid Appointment

This indicates that the customer has already paid for this appointment online.

Show - Checked In

This indicates that the customer has checked in for this appointment.

Online Booking Blocked

This indicates that the service provider has a Personal Task and has blocked online booking for that period.

Vagaro Marketplace

This appointment was booked on the Vagaro.com marketplace (excludes appointments booked through a Get Featured ad).

Vagaro Daily Deal

This appointment was booked through a Daily Deal.

Vagaro Featured

This appointment was booked through the Get Featured section and ads.

Vagaro Text/Email Marketing

This appointment was booked via a link from a text/email marketing campaign.

Booked on Instagram

Shown when a client booked their appointment through the Book button on Instagram. You can track how many customers booked through your Instagram business page by running the Source report.

Booked on Facebook

Shown when a client booked their appointment through the Book button on Facebook. You can track how many customers booked through your Facebookbusiness page by running the Source report.

Booked on Yelp

Shown when a client booked their appointment through the Book button on Yelp. You can track how many customers booked through your Yelp business page by running the Source report.

Booked on Apple Maps

Shown when a client booked their appointment using Apple Maps. You can track how many customers booked using Apple Maps by running the Source report.

Booked on Google

Shown when a client booked their appointment through Google Maps. You can track how many customers booked using Google by running the Source report.

Membership

The appointment was booked using a membership either in-house or online.

Package

The appointment was booked using a package either in-house or online.

Deposit Paid

The customer has paid a deposit for this appointment either in-house or online.

Add-On

The service or class has add-ons that may add time to the appointment.

New Request

A new client who has requested a specific employee to perform the service. Assigning this appointment type is only used to track customer retention.

Return Request

A returning client who has requested a specific employee to perform the service. Assigning this appointment type is only used to track customer retention.

Return Non Request

A returning client who did not request a specific employee to perform the service. Assigning this appointment type is only used to track customer retention.

New Non Request

A new client who did not request a specific employee to perform the service. Assigning this appointment type is only used to track customer retention.

Requested (purple)

If your business requires customers' online bookings to be approved, it stays in the requested status until it is approved or denied.

Accepted (light blue)

A requested appointment has been approved by the business and added to the calendar.

If Require Acceptance for Online Booking setting in the Online Appointment Rules screen is off for this type of appointment, it will be automatically accepted without approval from the business.

Awaiting Confirmation (yellow)

Based on your business's customer notification settings, your clients will receive an appointment confirmation message within a certain number of hours or days before their appointment. This status shows that the confirmation request has been sent to the client and is awaiting their response.

Confirmed (pink)

The business has received confirmation, either verbally or a response through a notification, that the client will be there for their appointment.

Show (light green)

Indicates that a client arrived for their appointment.

No Show (red)

The business manually selects this status on the calendar screen to indicate that the customer did not shown up for an appointment. You can also run the Cancellations & No-Shows report to see which customers missed their appointments and how often.

Ready to Start (blue)

Clients who used the Contactless Check-In feature have been notified that the business is ready for them and that they may enter the business for their appointment

In Progress (green)

The appointment has already begun.

Complete (grey)

Once the appointment is completed, use this status to show that the service has been performed and the appointment has been completed.

Personal Task (beige)

A Personal Task that an employee has scheduled but customers are still able to book appointments during those timeslots.

Personal Task Blocked (tan)

A Personal Task that an employee has booked that does not allow customers to book appointments during those timeslots.