An appointment comment is a note that customers enter when booking an appointment online. You'll be able to view a customer's comment when you edit an appointment on your Calendar. You also can add an additional message to the note.
Remember, there's a difference between an appointment comment/note and a customer note. An appointment comment is added to a specific appointment. A customer note is added to the customer's profile.
To view appointment comments, follow the steps below.
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Vagaro Pro app (next)
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Find the appointment on the calendar.
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Tap the appointment and then tap Edit.
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Scroll down to the Appointment Notes box to see the comment.
Note
If you want to edit or add to the Appointment Note, you can do so on this screen. Tap Save to finish.
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Click Calendar.
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Select the appointment.
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Click Edit.
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If a customer added a comment when booking online, you'll see it in the box under Appointment Note when editing the appointment. You can also add a message to the note. Remember, the customer will not see the comment you add. Click Save once you're done.
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A note icon on the appointment means that a comment was added to the service.
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