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Booking Via Google

Vagaro Support
Vagaro Support
• Updated

Listing your business on Google allows your customers to book appointments directly from Google Search or Google Maps using the Book Online button. If the customer has the Vagaro app, they'll go to your booking screen; otherwise, your Vagaro Listing Page will be shown in their web browser. To see how many appointments were scheduled via Google, run the Appointment Source report.

Note

When you first activate this feature, and every time you update your Vagaro business information, it may take up to a week for Google to display your updates.

google_maps_book_2x.png

Prerequisites: This feature is available for all Vagaro businesses.

Requirements to be Listed on Google

To list your business on Google:

  • Your business must be out of the free trial period.

  • Online booking must be enabled.

  • At least one appointment has been booked within the last 30 days.

  • Your Business Profile must list a business address.

  • If you have a Business Address Line 2, such as a suite or apartment number, make sure that just a number is entered in that field. Entering text like "Suite" or "Apartment Number" in Business Line 2 may cause errors with Google Maps.

Step One: Set Up Your Google Business Account

To set up your Google Business account:

  1. Go to https://www.google.com/business/ and create a Google Business profile.

  2. Verify that your name and address match what you entered in your Vagaro business profile.

  3. Make sure that the Book Online button appears below your business's information:

    1. In Google Maps, select Edit Profile, and then select Booking.

    2. Check that Links to your online booking tools is blank.

Step Two: Confirm Your Vagaro Information

To make sure that your business can be successfully found and booked via Google Maps:

  1. Confirm these settings in the Business Profile screen:

    • Verify that your Vagaro name and address match what you entered in your Google Business profile.

    • Verify that your business profile information is up-to-date to be shown in your business listing on Google.

    • Toggle on List Business on Vagaro.com and List Business on Google.

  2. Verify that your Facility Information, business logo, and photos are up-to-date to be shown in your business listing on Google.

Run Your Google Booking Report

On a Phone

To view how many of your appointments were booked using Google:

  1. Select More This is an icon used to go to the More initial navigation step on the Vagaro website and the Vagaro Pro app. → Reports → Source.

  2. At the top of the screen, select the Date Range to report on. The report updates automatically each time you change the date range.

    date_range_vpro_2x.png

The pie chart under Online will display the number of appointments booked through Google.

On a Computer, Tablet, Pay Desk, or PayPro

To view how many of your appointments were booked using Google:

  1. Select Reports Decorative solid black rectangle, which is usually an icon for reports or charts. → Source.

  2. Optionally, set a date range, then select Run Report.

The pie chart under Online will display the number of appointments booked through Google.

Comments

2 comments

Date Votes
  • Kyla Butler

    Is there a way to control where clients land when they click the Google “Book Now” button?

    Right now, it appears to open directly to the service menu/booking flow in the Vagaro app rather than the full business profile page. This appears to prevent clients from viewing other important business information beforehand, such as reviews, staff bios, business description, address/map, hours, cancellation policies, special instructions, and photo galleries. 

    It would be extremely helpful if businesses could choose whether the Google “Book Now” button opens:

    • directly to the booking menu, or
    • to the full Vagaro business profile first

    Can we have a setting or toggle for this if we prefer it to land on the full Vagaro business profile first?

    0
  • Jamie B

    Hi Kyla,

    Currently, we don't have this feature. I'd recommend submitting a feature request so other businesses on Vagaro can vote for this as well. Thank you!
    https://support.vagaro.com/hc/en-us/articles/360021060374

     

    0

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