Gift cards are a great way to help boost revenue at your business during the holidays. In Vagaro, you can sell physical and digital gift cards to your customers.
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Physical gift cards can be scanned from the checkout screen to add value to those cards. You can use gift cards you've created or order custom gift cards from the Vagaro Online Store.
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Digital gift cards are sold in-house, on your Vagaro Listing Page, MySite, and on Facebook; there is no need to create them in advance because Vagaro has a variety of templates to choose from. If you have your own designs, you can upload those as well. If you're having trouble, Studio 180, Vagaro's in-house design services team, can help resize and touch up digital gift card designs for you.
Each customer is restricted from purchasing more than $1,500 (or the equivalent in local currency) in gift cards per day. This limit includes individual gift certificates or packages for smaller amounts that add up to more than $1,500 or a single one for more than $1,500. Restrictions are set by FinCen and our banking partners.
If you are a customer of a business looking to purchase a gift card, please see these articles.
Prerequisites: Selling gift cards in-house is available to all businesses. Selling gift cards online requires Credit Card Processing and Online Shopping Cart.
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Purchased gift cards are saved in the recipient's customer profile, so customers can always redeem them in person without a physical card. If a customer purchases a gift card for someone who is not in your system, you can provide a physical gift card or print a gift card receipt. Both options can be redeemed at your business even if the recipient does not have a profile yet.
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If the receipt is lost, you can go to the Gift Card Report to view all gift cards sold and check their current balance. From this report, you can also void a gift card, resend a receipt, or change its balance. If you recently moved to Vagaro, you can transfer any existing gift cards to continue accepting them at your business.
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In-person gift card sales are deposited to the business account owner or to any employee who has their own merchant account. Deposits are made the following business day after the gift card is purchased. Because Vagaro doesn’t treat gift card sales as service revenue, commission can’t be assigned to hourly or salaried employees for these transactions.
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Gift cards purchased online will be deposited into the business owner's merchant account by default. If you want customers to choose which employees should receive credit for the sale, turn on Gift Card Sales Go Directly to Employees in your Online Shopping Cart settings.
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Service-based gift cards are sold at the lowest price you offer for that service. Any tax that applies to the service is automatically included in the gift card’s total price.
Selling gift cards in-house does not have the same requirements as selling them online. Any business using Vagaro can do this. You can sell your own physical gift cards or create digital gift cards that you can email to your customers or print out for later use.
To sell a gift card:
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Go to the Checkout
screen.
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Select a customer.
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Select → → .
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Enter a unique gift card number, then select Done:
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If you're selling a physical gift card, enter the Gift Card # or select Scan to use your device's camera to scan it.
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If you're selling digital gift cards, you can Auto Generate the gift card number.
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Enter the gift card's Price and choose a design.
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If you don’t want to assign a value, you can choose a Service/Class/Add-On instead. This limits the gift card so it can only be redeemed for the specific service, class, or add-on you select.
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Any designs you've uploaded will appear in Business Created; otherwise, you can use any of Vagaro's template designs. You still need to select a design if you scanned a physical gift card.
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Optionally, choose the Recipient. If this person isn't on your customer list, you can leave this option blank or create a new profile for them.
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Fill in the other optional gift card fields, then select → .
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Expires On: The expiration date of your gift card.
Note
Every state has its own regulations for gift cards. These regulations can vary from when they expire to whether they are redeemable for a cash value. To help you follow safe business practices and provide you with more information on these regulations, visit https://www.ncsl.org/financial-services/gift-cards-and-gift-certificates-statutes-and-legislation.
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Message: The message shown on the digital gift card.
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Send Now: Sends the gift card to the recipient after checkout. You can toggle this option off if you have a recipient selected and choose a scheduled delivery day and time.
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Email Gift Card to Recipient: Send this gift card to the recipient's email.
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Print Gift Card: Print this gift card.
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From Checkout, take payment for the gift card.
To sell a gift card:
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Go to the Checkout
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Select a customer, then select Gift.
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Enter a unique gift card number, then select Done:
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If you're selling a physical gift card, enter the Gift Card # or select Scan to use your device's camera to scan it.
Note
If you're on a PayPro or Pay Desk, you won't see the option to scan. However, you can use a barcode scanner if you have one.
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If you're selling digital gift cards, you can Auto Generate the gift card number.
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Enter the gift card's Price and choose a design.
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If you don’t want to assign a value, you can choose a Service/Class/Add-On instead. This limits the gift card so it can only be redeemed for the specific service, class, or add-on you select.
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Any designs you've uploaded will appear in Business Created; otherwise, you can use any of Vagaro's template designs. You still need to select a design if you scanned a physical gift card.
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Optionally, choose the Recipient. If this person isn't on your customer list, you can leave this option blank or create a new profile for them.
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Fill in the other optional gift card fields, then select Done.
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Expires On: The expiration date of your gift card.
Note
Every state has its own regulations for gift cards. These regulations can vary from when they expire to whether they are redeemable for a cash value. To help you follow safe business practices and provide you with more information on these regulations, visit https://www.ncsl.org/financial-services/gift-cards-and-gift-certificates-statutes-and-legislation.
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Message: The message shown on the digital gift card.
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Send Now: Sends the gift card to the recipient after checkout. You can toggle this option off if you have a recipient selected and choose a scheduled delivery day and time.
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Email Gift Card to Recipient: Send this gift card to the recipient's email.
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Print Gift Card: Print this gift card.
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From Checkout, take payment for the gift card.
To sell a gift card:
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Go to the Checkout
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Select a customer, then select Gift Card.
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Enter a unique Gift Card Number:
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For physical gift cards, manually enter the number or scan the barcode with a barcode scanner.
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For digital gift cards, select Auto Generate.
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Enter the gift card's Amount and choose a Template Type.
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If you don’t want to assign a value, you can choose a Service/Class/Add-On instead. This limits the gift card so it can only be redeemed for the specific service, class, or add-on you select.
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Any designs you've uploaded will appear in Business Created; otherwise, you can use any of Vagaro's template designs. You still need to select a design if you scanned a physical gift card.
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Optionally, choose the Recipient. If this person isn't on your customer list, you can leave this option blank or create a new profile for them.
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Fill in the other optional gift card fields, and when you've finished creating your gift card, select Next.
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Expires On: The expiration date of your gift card.
Note
Every state has its own regulations for gift cards. These regulations can vary from when they expire to whether they are redeemable for a cash value. To help you follow safe business practices and provide you with more information on these regulations, visit https://www.ncsl.org/financial-services/gift-cards-and-gift-certificates-statutes-and-legislation.
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Send On: Send the gift card to the recipient right after it's created. If you have a recipient selected, you can toggle this setting off to choose a specific delivery day and time.
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Message: The message shown on the digital gift card.
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Print Gift Card: Print this gift card.
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Email Gift Card to: Send this gift card to the recipient's email.
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A preview of the digital gift card will appear. If no additional changes are needed, select Add Gift Card.
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From Checkout, take payment for the gift card.
To sell gift cards online, your business needs to have Credit Card Processing and the Online Shopping Cart enabled. From there, you can set up your gift card options in the Online Shopping Cart settings. Once everything is configured, a Gift Card option appears on your Vagaro online listing page, allowing customers to select a digital gift card design provided by Vagaro or one you have uploaded, enter a dollar amount, and complete their purchase online.
To sell a gift card:
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Select More
→ → .
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Turn on Sell Gift Cards. More settings for online gift card sales will appear.
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Configure your online gift card settings:
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Sell Gift Cards Based on Services: Give online customers the choice of buying a value-based or a service-based gift card. If you do not enable this option, customers can only enter a value.
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Gift Card Sales Go Directly to Employees: When purchasing gift cards online, the customer can choose whose merchant account their funds will deposit into. See here to learn more.
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Expiration Date: Set the expiration date for this gift card. If you set an expiration date, the expiration date is set to that number of months from the sale date of the gift card. If turned off, the gift card will never expire.
Note
Every state has its own regulations for gift cards. These regulations can vary from when they expire to whether they are redeemable for a cash value. To help you follow safe business practices and provide you with more information on these regulations, visit https://www.ncsl.org/financial-services/gift-cards-and-gift-certificates-statutes-and-legislation.
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Select Save.
The option to purchase gift cards will now appear on your Vagaro listing page.
To sell a gift card:
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Select Settings
→ .
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Turn on Sell Gift Cards. More settings for online gift card sales will appear.
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Configure your online gift card settings:
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Sell Gift Cards Based on Services: Give online customers the choice of buying a value-based or a service-based gift card. If you do not enable this option, customers can only enter a value.
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Gift Card Sales Go Directly to Employees: When purchasing gift cards online, the customer can choose whose merchant account their funds will deposit into. See here to learn more.
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Expiration Date: Set the expiration date for this gift card. If you set an expiration date, the expiration date is set to that number of months from the sale date of the gift card. If turned off, the gift card will never expire.
Note
Every state has its own regulations for gift cards. These regulations can vary from when they expire to whether they are redeemable for a cash value. To help you follow safe business practices and provide you with more information on these regulations, visit https://www.ncsl.org/financial-services/gift-cards-and-gift-certificates-statutes-and-legislation.
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Select Save.
The option to purchase gift cards will now appear on your Vagaro listing page.
Comments
10 comments
Is there a way to turn off the email function when selling a gift certificate at checkout? I know can set it to send at a later date, but some customers don't want an email copy set to the recipient.
Hi Jessi, on the web, you can toggle off Send Email To to prevent an email from being sent to the recipient.
Is there a way to select more than 1 service to add onto a gift card?
It is currently not possible to select more than one service. We encourage you to create a feature request at https://feedback.vagaro.com/forums/915991-feature-requests. You can also search for and upvote suggestions that other users have submitted.
We have our own physical gift cards that we have designed and sell through vagaro. The print section trips up our front desk staff. We see that we can toggle off the print option, but vagaro still makes us choose an image/template as if we were going to print even when toggled off. Please update this feature to create less confusion during the checkout process. Anything we can do to streamline the process would be amazing.
Hi Melissa,
Thanks for the feedback. I've submitted your comment over to the product team.
Thanks, Jamie
Is there any way to sell a gift card on a tablet but not have to select a customer if they currently do not have a profile in Vagaro? It seems that creating a new customer just takes extra time and we want our process to be as quick and streamlined as possible.
Hi Kelly, you don't need to select a customer when selling gift cards. It's completely optional.
Thanks, Jamie
Interesting. Our system keeps telling us to select a customer first. Is there a tutorial for this? Or maybe we have a setting option selected that we shouldn’t. Any help would be lovely.
Hi Kelly,
My mistake. I thought you were talking about a recipient. Currently, you don't need to select a recipient for a gift card. However, you still need to select a customer to purchase it. As a walk-around, I recommend creating a “Walk In” customer profile that you can use in these scenarios.
Thanks, Jamie
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