Employees receive a commission based on their configured commission rate. However, if there is a cancellation/no-show and the customer is charged a fee, your employee will not receive full commission.
If the cancellation or no-show fee is $25.00:
|
Type |
Normal Commission |
Cancellation Fee Commission |
Reason |
|---|---|---|---|
|
$100 Service or Class |
$10 |
The employee will receive $2.50. |
The $10 commission is 10% of the $100 service or class. The system applies that percentage to the cancellation or no-show fee to calculate the new commission. |
|
$100 Service or Class |
$30 |
The employee will receive $7.50. |
The $30 commission is 30% of the $100 service or class. The system applies that percentage to the cancellation or no-show fee to calculate the new commission. |
|
$100 Service or Class |
50% |
The employee will receive $12.50. |
$12.50 is 50% of the $25.00 cancellation fee or no-show fee. |
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