Customers of businesses can directly book an appointment from Apple Maps with the "Schedule" button. When customers search for your businesses on Apple Maps, they will be able to locate your business and tap the Schedule button to go directly to your business page.
For Apple Maps functionality, your business must be out of the free trial period, and online booking must be enabled.
If the customer has the Vagaro app, it will directly open to that business's page. If the customer does not have the Vagaro app, the app will launch and navigate to the business's web page.
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Your Vagaro account must be an active account that is more than 30 days old
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Trial accounts aren't supported, and you must have paid for at least one month
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Your Apple Map address and name must match your Vagaro account
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You must have an Apple Business account and an Apple Business Connect account
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You must have had appointments within the last 30 days
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Your business type must be specified
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Your business must be listed on the vagaro.com marketplace
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Your business hours must be up-to-date
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You must have online booking enabled
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Set List Business on Apple Maps switch on (green) in your Business Profile
Disable booking through Apple Maps by turning this switch off.
Here are the best practices to ensure that customers are able to conveniently book a service or a class with your business from Apple Maps.
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Ensure that your business logo and photos are updated.
Refer to the Logo Image Tips article for steps to choosing a great image that attracts more customers.
To learn how to add photos to your Venue Gallery, follow the steps in the article, Add Photos to the Venue Gallery and Portfolio. Your business logo and photos will be displayed in Apple Maps.
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Ensure that your business profile is updated. This includes Business Name, Description, Hours, Phone Number, and Address. This information will be displayed in Apple Maps.
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Ensure that your Facility Information is updated and you accurately select the payments accepted at your business. This information will be displayed in Apple Maps.
You can retrieve the Apple Maps Booking appointment activity report by following the steps below.
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Navigate to → → .
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Select a Date Range for the report.
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Click All Employees and select the service providers you want to include in the report.
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Select Customer to filter the report by a specific client or select All Customers to include all customers in the report.
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Click Run Report.
You have two types of data displays available: Chart View and Grid View. Click Grid View to see Apple Maps data included in the report.
Chart View
Grid View
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Click Export to export the report in Excel or PDF format.
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Click Print to print a copy of the report.
Comments
12 comments
Does this feature require customers to input their credit card information?
This is great but is this functionality available now? I'm not seeing it as functional when I search my business on apple maps.
The article doesn't tell you how to get the schedule button on Apple Maps.
Paul: You don't have to do anything. It is a new feature with Apple Maps and Vagaro for businesses that meet two criteria: out of the trial period and has online booking configured.
Dalton: Apple Maps does not require any credit card info, but if your customers want to book or purchase from your online store, yes, then they may have to provide that info.
Nicole G: I see that you made some changes to your account this morning. If you just configured the options that Apple Maps needs to add the Schedule button, it may take some time to sync up.
Is this also available on Google maps or just Apple Maps now?
I’m not seeing this feature on mine through Apple Maps. It has a “muni” tab that takes the to the awful yelp place! Lol
Janet: right now it's just Apple Maps, though I believe that Vagaro is working with Google to bring similar functionality to their mapping. Also, I'm not sure how long it is taking to roll it out to Apple users, so keep checking.
So Donna - in your reply to Paul you said we DO NOT have to do anything to have this feature set up. So since I’ve been with VAGARO for over a year (out of my trial period) and have online booking set up, then this “booking system with Apple & VAGARO will just automatically set up?
Just want to clarify.
Also just curious, do you work for VAGARO?
Thanks for your help so far.
I noticed some businesses on Apple Maps that have somehow linked their reviews to vagaro instead of yelp. How do I do that for my business?
Hi Melanie... I'm not sure because I don't have an account for Apple Business Connect, but because the Yelp reviews are shown on Apple Maps, I'm guessing that you configure that using your Apple Business Connect account. Look on Apple's site for help: https://www.apple.com/business/connect/
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