Before your customers schedule an appointment or class at your business, they'll want to know what your business allows and can accommodate, such as whether kids are allowed, if walk-ins are accepted, what payment methods you take, and the amenities you provide. You can list all of this information and more in the Facility Information screen to be displayed on your Online Booking Page.
Prerequisites: This feature is available for all Vagaro businesses.
To define what your facility offers:
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Go to the Facility Information screen.
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On a phone: At the bottom of the screen, select → , then under the Businessheading, select Facility Information.
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On a tablet/Paydesk: At the bottom of the screen, select Settings, and then under the Business heading, select Facility Information.
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On the Web: At the top of the screen, select Settings, and then under the Business heading on the left side, select Facility Information.
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Enter your Appointment Cancellation Policy and Class Cancellation Policy to explain how and when customers can cancel their scheduled appointments or classes. Your cancellation policies are displayed before a customer books online.
Tip
These policies are also mirrored and editable in the Online Appointment Rules and Online Shopping Cart screens.
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Enter any Special Instructions or information about your business. This information can include specific directions to your business, parking instructions, or any other information that your business would like clients to know.
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Specify any additional information about what your facility provides and allows:
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Policy for Children: Whether your business allows kids or if it is kid-friendly.
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Walk-ins: Whether you provide services for customers who haven't booked an appointment.
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Payment Methods Accepted: A list of the payment types that you accept.
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Spoken Languages: A list of the languages spoken at this location to communicate with your customers. If your language isn't listed, select the Other check box, and then enter the name of the language. If you are listing more than one language, separate them with a comma.
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Parking: A list of the parking types at or near this facility.
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Amenities: A list of other services at or near this facility such as Wi-Fi or access for people with disabilities.
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Select Save.
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