Working hours decide whether a customer can or can't book with you or your employees at a specific time. Customize work hours, set special service times, and make quick changes directly from the calendar. Keep your bookings organized and make sure clients know when you're available.
Prerequisites: Ensure you've created at least one employee with a bookable calendar.
From the Business Profile, the business owner can set the overall working hours for the business. These hours can either be based on the earliest start and latest end times across all employees or be entered manually. The business hours will appear on your Vagaro Listing Page so your customers know when they can book with you.
Note
If the option to change business hours does not appear in the Business Profile, it means there is only one employee with a calendar at your business. In this case, the business hours are automatically set to that employee’s working hours.
To update the hours, go to the owner’s or employee’s profile to change business hours.
To set your business hours:
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Select More
→ → .
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Scroll down to Business Hours, and choose to toggle Use Employee Working Hours on or off.
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If you toggle this setting on, the system will update the business's days open, opening and closing hours based on all your employees' working hours.
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If you toggle this setting off, a table will appear below where you can configure the Day of the week the business is open, then enter your Open at and Closes at times.
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Select Save.
To set your business hours:
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Select Settings
→ .
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Scroll down to Business Hours, and choose to toggle Use Employee Working Hours on or off.
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If you toggle this setting on, the system will update the business's days open, opening and closing hours based on all your employees' working hours.
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If you toggle this setting off, a table will appear below where you can configure the Day of the week the business is open, then enter your Open at and Closes at times.
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Select Save.
From an employee's profile, modify their working hours to control when they can or can't be booked. If you are the sole employee of the business, the working hours you set for yourself will update your business hours.
To add employee working hours:
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Select More
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Select Employees to view all profiles.
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Select the employee's profile.
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In the employee's profile, select the Action
menu for the location you want to change, then select Hours.
Note
If the employee works for multiple locations, select the Action
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Modify your working hours:
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Toggle the days of the week the employee works.
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Select the day you want to modify, then select Edit.
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Modify the From and To to set your hours for that day. Modify the Services Available to customize what services are offered during this timeframe. You can also chunk out the day by selecting Add Time Range if a specific service is only performed at certain times.
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Select Update.
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Make adjustments to the other days of the week, or you can select the day you modified, then Copy Hours and Services To the rest of the week.
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Select Save.
To add employee working hours:
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Select Settings
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At the end of the row of the employee's profile, select the Action
Note
If the employee works for multiple locations, select the number of Locations, then for the location you want to change, select the Action
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Toggle the Day of the week that the employee works, and then enter the Start and End times. You can also chunk out the day if a specific service is only performed at certain times.
Tip
Copy the working hours to all other days of the week by hovering over the day and then selecting Copy to All.
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Select Save.
If there are days of the week that you or another employee don't work, you'll need to block these days off on your Calendar. This can be done by modifying your working hours.
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Select More
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Select Employees to view all profiles.
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Select the employee's profile.
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In the employee's profile, select the Action
Note
If the employee works for multiple locations, select the Action
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Toggle off the days you don't work. you
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Select Save.
To block off the days you don't work:
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Select Settings
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If the employee works for multiple locations, select the blue Location link.
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At the end of the row of the employee's profile, select the Action
Note
If the employee works for multiple locations, select the number of Locations, then for the location you want to change, select the Action
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Toggle off the Day of the week that the employee isn't working.
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Select Save.
Some businesses or service providers may prefer to offer services or classes only at certain times. Vagaro allows you to chunk up your working day into up to four different blocks of time. Different services can be performed only in those blocks of time.
For example, a stylist may want to perform perms and hair coloring in the mornings between 8 AM and 10 AM so fewer customers are exposed to the smell of the products, or a trainer might want to offer personal training between 4 PM and 8 PM when their customers are more likely to book a session.
To add custom service hours:
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Select More
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Select Employees to view all profiles.
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Select the employee's profile.
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In the employee's profile, select the Action
Note
If the employee works for multiple locations, select the Action
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For each working day of the week, specify your custom service hours:
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Select the day you want to modify.
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For the main block of your day, select Services Available and uncheck the services you don't want to offer.
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Select Add Time Range to add up to three more time ranges for services offered for that day.
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Enter the From and To times, then select the Services Available during that time block.
Tip
Copy the working hours to all other days of the week by hovering over the day and then selecting Copy to All.
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Make adjustments to the other days of the week, or you can select the day you modified, then Copy Hours and Services To the rest of the week.
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Select Save.
To add custom service hours:
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Select Settings
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On the employee's profile, select the employee's Action
Note
If the employee works for multiple locations, select the number of Locations, then for the location you want to change, select the Action
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For each working day of the week, specify your custom service hours:
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For the main block of your day, uncheck the boxes for the Services Offered that you want special times.
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Select + Add Time Range to add up to three more time ranges for services offered for that day.
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Enter the Start and End time, then select the Services Offered in the list.
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Select Save.
You can change an employee's or your own working hours directly from the calendar. Changing hours from the calendar allows you to make changes to your working hours without affecting other weeks, like if you want to work later or switch shifts. You can also apply the changes to your employee's working hours and update past and future workdays.
Important
Changing an employee's working hours will not automatically cancel any bookings that now fall out of working hours.
Unavailable times on the calendar will be greyed out. Light grey timeslots on the calendar mean that the employee is not working because custom work hours were set. Otherwise, dark grey timeslots mean that the employee is normally not working.
To change working hours:
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Go to the Calendar
screen, then select the calendar you want to view.
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Jump to the date or day of the week you want to update, then select a timeslot. A list of actions will appear.
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Select Edit Working Hours.
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Enter your From and To hours. Optionally, modify the Services Offered during this time or Add Time Range to chunk out your schedule.
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Toggle Apply to all (Current Day) to update your working hours for your employee profile. Not turning on this setting will only apply this change once.
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Select Save. The calendar will be updated with the new working hours.
Note
If you previously changed working hours on the calendar, reverse those changes to restore the original hours by selecting the same timeslot on the calendar, Edit Working Hours, and then selecting Remove Custom Schedule.
You can only do this if you didn't Apply to All....
To change working hours:
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Go to the Calendar
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Jump to the date or day of the week you want to update, then select a timeslot. A list of actions will appear.
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Select Edit Working Hours.
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Enter your Start Time and End Time for that day. Optionally, modify the Services Offered during this time or Add Time Range to chunk out your schedule.
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Toggle Apply to All (Current Day) to update your working hours for your employee profile. Not turning on this setting will only apply this change once.
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Select Save.
Note
If you previously changed working hours on the calendar, reverse those changes to restore the original hours by selecting the same timeslot on the calendar, Edit Working Hours, and then selecting Remove custom schedule.
You can only do this if you didn't Apply to All....
Comments
6 comments
These have changed because when i go into business > business profile there are no hours that i can change for my business hours
Hi Ameen, This setting does not appear if you have only one Vagaro license, which is usually the business owner's. Instead, the working hours entered in the business owner's Employee Profile screen are automatically used.
Thanks, Jamie
Is there a way to set a future schedule for an employee? I have 1 stylist changing her schedule and if I modify her schedule it is retroactive for all time she has worked here. To make that functional I have to go through 4-8 weeks of individually manually editing the schedule and booking personal tasks of the days that she hasn't started working yet. My previous software would allow “future Schedule” feature worked great. Does Vagaro offer that?
Thank you,
Micheal
Hi Michael, currently Vagaro doesn't have this feature. I've shared this feedback with our product team so they're aware. Our team takes feedback seriously and reviews all feature requests, so I suggest submitting a feature request as well.
Submit a Feature Request
Thanks, Jamie
I am on the page as directed, but I don't see myself the account owner as an employee nor account owner when I try to filter it out.
Hi Tiffany, I recommend contacting our support team so they can walk through the steps with you. You should be able to see your account on Employee Profiles.
Thanks, Jamie
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