To give customers points for leaving reviews on your Vagaro booking page, follow these steps:
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Navigate to
→ → . -
Enter the number of points you want to reward customers for leaving reviews on your website or booking page.
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Click Save to finish.
Comments
3 comments
That still doesn't work it's not calculating on the customer management screen. I have a client who has given 3 reviews and still has no points at all.
BEWARE!! I turned on this feature to give back my customers. This feature doesn’t give you a start date for the rewards. One of my customers was able to leave 32 reviews in ONE session. She hasn’t been in the shop for 4 months. She then booked 3 free services. She of course is upset and I had to negotiate with her because she has the power to leave me 32 negative reviews. I searched all over the internet and Vagaro support. I did not find any information on this topic. My guess is customers are allowed to leave reviews for past services. I was under the impression that only one review was allowed per profile and a customer could update the review if needed. This isn’t the case , it seems customers can leave a review per service. That makes no sense.
Hi Olga,
Thanks for bringing this to our attention. Here is a feature request that you can vote for. If you have any more questions or if the issue persists, please reach out.
Thanks,
Jamie
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