Pause and Resume Marketing Campaigns – Vagaro Support

You can pause an automated campaign at any time to stop it from sending messages, then resume it whenever you're ready. Keep in mind that if you pause a Lost Customer campaign, anyone who becomes a lost customer while it's paused won't receive the message after you resume.

Prerequisites: This feature is only available on the computer, tablet, Pay Desk, or PayPro versions of Vagaro and requires at least one automated email or text campaign.

Go to Marketing , then select Create Campaign under Email & Text Marketing.
Go to Automated to view automated campaigns.
Find the campaign you want to manage:
- In the top-right corner, use the Search box to find a campaign.
- In the top-right corner, use the campaign type list to see All Campaigns, Email, or Text.
Under Active, toggle the campaign on or off.

Your campaign is now paused or resumed. When a campaign is turned on, its Active toggle shows green and it keeps sending messages to your customers. When it's turned off, the campaign is paused and won't send until you turn it back on.