To help organize the marketing dashboard, you can archive, unarchive, or delete your campaigns from the dashboard. Campaigns can only be deleted if they are set as drafts and have not been published yet.
Prerequisites: Requires at least one active or scheduled email or text campaign.
Archiving a published campaign stops it from sending messages to your customers, and it won't start again on its own. You can unarchive the campaign at any time to resume sending.
To archive a campaign:
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Select → .
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Select one of the following:
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All Messages: See all campaigns.
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Sent: See all one-time campaigns you've sent out.
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Automated: See all automated campaigns.
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Find the campaign you want to archive:
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Select the All Campaigns, Email, or Text tab to filter by delivery method.
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Use the Search box to find a specific campaign.
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Select the campaign you want to archive.
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At the bottom of the screen, select Archive, then select Archive in the pop-up to confirm.
To archive a campaign:
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Go to Marketing
, then select Create Campaign under Email & Text Marketing.
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Find the campaign you want to archive:
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In the top-left corner, select All Messages, Sent, or Automated Sends to see specific message types.
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In the top-right corner, use the Search box to find a campaign.
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In the top-right corner, use the campaign type list to see All Campaigns, Email, or Text.
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For the campaign you want to archive, select → .
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Select Archive in the pop-up to confirm.
Campaigns that are still in draft status cannot be archived and can only be deleted. Deleting a draft campaign permanently removes it and cannot be undone.
To delete a campaign:
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Select → .
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Select Draft.
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Find the campaign you want to delete:
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Select the All Campaigns, Email, or Text tab to filter by delivery method.
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Use the Search box to find a specific campaign.
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Select the campaign you want to delete.
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At the bottom of the screen, select Delete, then select Delete in the pop-up to confirm.
To delete a campaign:
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Go to Marketing
, then select Create Campaign under Email & Text Marketing.
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In the top-left corner, select Draft.
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Find the campaign you want to delete:
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In the top-right corner, use the Search box to find a campaign.
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In the top-right corner, use the campaign type list to see All Campaigns, Email, or Text.
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For the campaign you want to delete, select → .
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Select Delete in the pop-up to confirm.
Archived campaigns are grouped together, giving you a record of your previous campaigns. You can unarchive a campaign to start sending it again whenever you want.
To unarchive a campaign:
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Select → .
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Select Archive.
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Find the campaign you want to unarchive:
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In the top-right corner, use the Search box to find a campaign.
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In the top-right corner, use the campaign type list to see All Campaigns, Email, or Text.
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Select the campaign you want to unarchive.
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At the bottom of the screen, select Unarchive, then select Unarchive in the pop-up to confirm.
To unarchive a campaign:
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Go to Marketing
, then select Create Campaign under Email & Text Marketing.
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In the top-left corner, select Archive.
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Find the campaign you want to unarchive:
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In the top-right corner, use the Search box to find a campaign.
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In the top-right corner, use the campaign type list to see All Campaigns, Email, or Text.
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For the campaign you want to unarchive, select → .
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Select Unarchive in the pop-up to confirm.
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