You can edit email and text campaigns after they’ve been created, whether they’re recurring, already sent, or scheduled to send later. Recurring campaigns are edited directly, and your changes apply only to future sends. Sent and scheduled campaigns are edited by creating a duplicate, so for a scheduled campaign, be sure to cancel the original to avoid sending duplicate messages.
Prerequisites: Requires at least one active or scheduled email or text campaign.
Recurring campaigns keep sending automatically, so you can update one whenever you need to. Your changes take effect on future sends only; messages already delivered aren’t affected.
To edit a campaign:
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Select More
→ .
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Go to Automated to view all recurring campaigns.
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Select the campaign you want to edit, then at the bottom of the screen, select Edit.
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Make changes to the campaign as needed.
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From the campaign setup screen, select the checkbox to confirm you've reviewed all changes for accuracy.
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Select Start to update your campaign.
The campaign will continue sending with the updated settings and content.
To edit a campaign:
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Go to Marketing
, then select Create Campaign under Email & Text Marketing.
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Go to Automated Sends to view all recurring campaigns.
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Next to the campaign you want to edit, select Action
→ .
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Make changes to the campaign as needed.
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From the campaign setup screen, select the checkbox to confirm you've reviewed all changes for accuracy.
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Select Start to update your campaign.
The campaign will continue sending with the updated settings and content.
A blast sends once, so to send it again you reannounce it. Reannouncing creates a duplicate of the original campaign that you can update before it goes out.
To edit a campaign:
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Select More
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Go to Sent.
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Select the campaign you want to edit, then at the bottom of the screen, select Duplicate. A copy of the campaign is created, and you will be returned to the main campaign overview screen.
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Select Draft.
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Select the copied campaign.
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Make changes to the campaign as needed.
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From the campaign setup screen, select the checkbox to confirm you've reviewed all changes for accuracy.
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Select Send.
Your text or email blast will be sent to your customers. The number of recipients may vary if you’ve added new customers to your list or if some have opted out of your campaigns since the last send. You can also choose to archive the original campaign if you don’t plan to use it again.
To edit a campaign:
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Go to Marketing
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Go to Sent.
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Next to the campaign you want to edit, select Action
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Make changes to the campaign as needed.
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From the campaign setup screen, select the checkbox to confirm you've reviewed all changes for accuracy.
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Select Send.
Your text or email blast will be duplicated and sent to your customers. The number of recipients may vary if you’ve added new customers to your list or if some have opted out of your campaigns since the last send. You can also choose to archive the original campaign if you don’t plan to use it again.
Scheduled campaigns are queued to send at a later date. Editing one creates a duplicate instead of changing the original, so you must cancel the original campaign to avoid sending duplicate messages.
To edit a campaign:
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Select More
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Go to Queue to view all scheduled campaigns.
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Select the campaign you want to edit.
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Make changes to the campaign as needed.
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From the campaign setup screen, select the checkbox to confirm you've reviewed all changes for accuracy.
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Select Send.
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Cancel the old campaign:
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Go to Queue.
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Select the old campaign.
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Select Cancel, then select Yes in the pop-up to confirm.
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The scheduled campaign has been duplicated and sent. The old campaign has been canceled.
To edit a campaign:
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Go to Marketing
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Go to Sending Queue to view campaigns that haven't been sent out yet.
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Next to the campaign you want to edit, select Action
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Make changes to the campaign as needed.
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From the campaign setup screen, select the checkbox to confirm you've reviewed all changes for accuracy.
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Select Send.
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Cancel the old campaign:
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Go to Sending Queue.
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Next to the old campaign, select Action
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Select Yes in the pop-up to confirm.
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The scheduled campaign has been duplicated and sent. The old campaign has been canceled.
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