You can cancel or correct a payroll for your employees after you've submitted it on the same day up until 4 PM Pacific Time (7 PM Eastern Time). If a payroll is submitted after this cut-off time, it is considered late and will still be processed according to your ACH schedule. For example, if you are on a four-day ACH pay schedule and you submit your payroll at 6 PM, it will still take four days to process your payroll, meaning your employees will be paid one day late.
If you need to cancel or your payroll or make a correction after it has been submitted, contact Vagaro Support, and we will try to update your payroll in time for your payday. Once your employees have received their funds, changes can no longer be made. Because of the required processing time, a notification will be displayed if the funds won't be deposited to their bank accounts in time for their payday.
Prerequisites: This feature requires Vagaro Payroll and is available only to businesses in the US.
To cancel and correct a submitted payroll for your employees:
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Go to Payroll History:
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On a Phone: Go to → → →
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On the Web, Tablet, or Pay Desk: Go to → → .
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If required, filter and run the report to find the payroll to cancel.
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Select Get Report to see payroll history.
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At the top of the screen, select Cancel Payroll.
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In the Cancel Payroll confirmation popup, select Cancel Payroll.
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In the Alert confirmation popup, select OK.
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Rerun and resubmit your payroll to pay your employees.
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