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Send HIPAA-Compliant Notifications

Vagaro Support
Vagaro Support
• Updated

Vagaro has taken measures to ensure that we comply with HIPAA Privacy and Security Laws by excluding the name of the booked service. We also provide tips for how your business can be HIPAA-compliant.

Turning on the HIPAA Compliant Notifications setting in Vagaro also requires that you sign the Business Associate Agreement (BAA) to confirm that you will adhere to the rules about allowable and impermissible uses of health information between your business and Vagaro.

A HIPAA-compliant email from Vagaro sent to the client excludes the name of the scheduled service:

hipaa_compl_notif_2x.png

In comparison, if HIPAA-compliant notifications are turned off, then any appointment emails will include the name of the booked service:

non_hipaa_compl_notif_2x.png

Prerequisites: This feature is available only to US businesses.

To enable HIPAA-compliant messaging in Vagaro:

  1. Go to Email & Text Notifications:

    • Phone: Select More This is an icon used to go to the More initial navigation step on the Vagaro website and the Vagaro Pro app. → Settings → Email & Text Notifications.

    • Computer, Tablet, Pay Desk, or PayPro: Select Settingsgear → Email & Text Notifications.

  2. Toggle on HIPAA Compliant Notifications.

  3. Read the agreement, then select Sign the BAA Agreement.

  4. Select Save.

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