Set Up the Waitlist Feature

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4 comments

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    Jessi

    Our clients do not receive notification when they're added to the waitlist, regardless of their notification settings. It would be very helpful if they did. Is there a setting we should check?

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    Vagaro Support

    Hi Jessi... the only thing I can think of is this: if the customer added themselves to the waitlist, they would not receive a notification. I can't tell if that's the case here, or not, so I've created a ticket for your issue, and you should hear from support about it.

    Donna

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    Keri Winters

    So I'm finding that having 5 date options just ends up sending my client to many emails. I've read through most of the feature requests and the most common and asked for option, is a date range for the clients to be notified for, along with the already specific date requests. I'll look at my list and I'll have 1 client listed 5 or more times! Most clients want to be notified of any openings within the week they need or before a specific date.
    Another needed feature is giving the client an option to book another appt 1 or more weeks after the appt they booked online. Many barber clients want to set up a series of appts at one time.

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    Vagaro Support

    Hi, Keri. Thank you for your comment. I've forwarded your comment to our Support Team, and someone will follow up with you shortly to help answer your questions about waitlisting your customers.

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