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Block New Customers from Booking Online

Comments

8 comments

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    Carly Joelle Bennyhoff

    This is exactly the option I've been needing, thank you!!!

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    Jamie Bennett

    Glad you like the new feature, Carly. Customers have been requesting this, and we listened. We appreciate you!

    Thanks, Jamie

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    Jenny Miz (she/her)

    I'm still waiting to control the service/time block feature! I'd love better control of my day with an option in vagaro as opposed to doing that manually.

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    Jamie Bennett

    Hi Jenny, can you go into a bit more detail on what you're looking for?

    Then, I'll forward your feedback to our product team.

    Thanks!

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    Lisa

    Hi! I’ve been having problems where clients who have been coming to me for months are getting the new client message and aren’t able to book with me — how do I fix that?

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    Jamie Bennett

    Hi Lisa, the Block New Customers feature will block customers if they haven't had a checked-out appointment or are using a new profile. When your customers come to your business, are they usually walk-in customers? If that's the case, they may be using a customer profile that's different than what you have logged in-house. If that isn't the case, have you checked out all their appointments? Check the Missed Checkouts report to see if you have any uncompleted checkouts.

    Thanks, Jamie.

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    Kia Bradshaw

    I would love to be able to do this per service. For example, I am thinking of removing eyebrow waxing from my menu for new clients. But for my existing clients, I will continue to service them.

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    Lisa

    Hi Jamie!
    All the clients who have been having problems with booking appointments have had many checked out appointments with me but are getting the “not accepting new client” notice.

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