If you're a busy salon with an exclusive clientele, you may want to use Block New Customers from Booking Online. With this setting enabled, only existing customers can book with the employees you set. Also, you can toggle this setting to apply for one, some, or all providers at your business.
Prerequisites: This feature is available for all Vagaro businesses.
The system will block your customer from booking if they follow this criteria:
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They don't have a customer profile in the business's Customer List.
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They have no history of Confirmed appointments.
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They haven't been checked out for an appointment.
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The employee hasn't performed a service or class for this customer.
Customers can request an appointment if the business has the Waitlist feature turned on.
To block new customers from booking:
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Go to Online Appointment Rules:
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On a Phone: Go to → → .
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On the Web, Tablet, or Pay Desk: Go to → .
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Under the Booking heading, toggle on Block New Customers from Online Booking.
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Open the Employees Not Accepting New Customers list and select the employees who will not accept appointments for new customers.
Important
If a customer has a history with one employee at a business and this feature is on for all employees, they will only be able to book appointments with that one employee.
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Select Save.
Comments
4 comments
This is exactly the option I've been needing, thank you!!!
Glad you like the new feature, Carly. Customers have been requesting this, and we listened. We appreciate you!
Thanks, Jamie
I'm still waiting to control the service/time block feature! I'd love better control of my day with an option in vagaro as opposed to doing that manually.
Hi Jenny, can you go into a bit more detail on what you're looking for?
Then, I'll forward your feedback to our product team.
Thanks!
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