You have the flexibility to pause automatic campaigns at any time to prevent messages from being sent to customers. You can later resume the campaign whenever you're ready. It's important to note that the system won't send messages retroactively. For instance, if you pause a "Lost Customer" campaign that targets customers who haven't visited your business for four weeks, any customers who become "lost" during the paused period will not receive a message.
Prerequisites: Requires at least one active email or text campaign.
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Select the Marketing tab.
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Under the Email & Text Marketing heading, select Create Campaign to go to the marketing dashboard.
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Find the campaign you want to change:
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Use the Search box to find a specific campaign.
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In the All Campaigns menu, filter by Text or Email.
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Under Active, toggle the campaign on or off.
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