You can create a discount for services, classes, products, memberships, packages, and gift cards. Creating a discount can help increase customer spending, maintain customer loyalty, advertise your business, and even attract new customers. Discounts are applied at checkout both in-house by employees at checkout and online by customers with a promo code.
Prerequisites: This feature is only available for all businesses on the web, tablet, Pay Desk, and PayPro. Promo codes require Credit Card Processing and the Online Shopping Cart.
To create a new discount
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Select Settings
→ .
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In the top-left corner, select New Discount.
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Enter the Discount Name and Description, then select the Start Date & Time you want to make the discount available to customers.
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Configure your discount's settings, like which type of customers can redeem this discount, how the discount is applied, and any limitations. See Configure Discount Settings for a list of all settings and what they do.
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Under Select Discount Type, choose whether to create a discount for Services/Classes/Add-ons & Products, Memberships/Packages, or Gift Cards.
Note
You can’t combine certain item types in the same discount. Services, classes, add-ons, and products can be combined together, while memberships and packages can only be combined with each other.
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Add the items to be discounted, then enter a Discount value as a percentage or dollar amount. See Add Items to be Discounted to learn more about how to add items you want to discount.
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Select Save.
Within your discount details, you can configure your discount with the following settings:
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Discount Has an Expiration Date: Whether the discount will expire.
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Create Promotion Code for Online Shopping Cart: Whether to create a corresponding promo code that customers can apply online when they make a purchase on your Vagaro Listing Page.
Note
If a customer enters a promo code for services and classes, a deposit is required to be able to allow customers to enter.
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Limit Total Number of Uses: Whether a discount can be used by only a limited number of customers. If so, also enter the Total Number of Uses. For example, you may want to offer the discount to only the first 100 customers who book with you.
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Limit to One Use Per Person: Whether you want each customer to be able to use the discount only once.
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Minimum Purchase Amount: Whether to require a minimum purchase amount before the discount can be used.
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Access Level Required to Offer Discount: Whether to limit which employee access levels can offer and redeem discounts.
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Discount will be redeemable by:
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Existing Customers: Allow the discount to only be used by customers in your Customer List.
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New Customers: Allow the discount to be used only by customers not in your Customer List.
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Employees: Allow your employees to use this discount for personal purchases. The discount will only apply if the employee's profile is selected as a customer during checkout. For example, you can create an employee discount for products and services at your business.
If you deselect New Customers, the option to Offer to customers with the following tags will appear. You can select from the available customer tags to limit this discount to the customers who are eligible.
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Discount will be applied to:
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Single Applicable Item in Cart: The discount will apply to the highest-priced item that's eligible in the customer’s shopping cart.
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All Applicable Items in Cart: The discount will apply to all eligible items in the customer's shopping cart.
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When creating discounts, add the items you want to discount and enter the discount amount for each one. Keep the following in mind:
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You can’t combine certain item types in the same discount. Services, classes, add-ons, and products can be combined together, while memberships and packages can only be combined with each other.
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You can't create a range of gift card discounts; only individual amounts, such as $20, $25, $50, etc., are available.
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Discount won't apply to fees you've added to certain items.
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You can group services and classes together into a single line item and apply one discount to those services.
To add services and classes:
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From your discount details, under Select Discount Type, select Services/Classes/Add-Ons & Products.
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Optionally, choose who the discount is Offered by. By default, this option is set to All Employees.
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Select Add, then choose the services, classes, and add-ons you want to discount.
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Select Create Group or Add.
Note
Selecting Create Group lets you group all selected times together, so you can apply one discount to multiple items at once. If you select Add instead, you can apply a different discount to each item individually.
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For each item you're discounting, select the Discount box, then enter a dollar ($) or percentage-based (%) discount.
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Optionally, manage the items to be discounted:
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To remove discounted items, select the check box next to them, then select Delete.
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To group discounted items together, select the checkbox for each item, then select Group.
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To ungroup, select the checkbox for the group, then select Ungroup.
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To make changes multiple discounted items at once, select Mass Edit.
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Select Save.
To add products:
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From your discount details, under Select Discount Type, select Services/Classes/Add-Ons & Products, then select the Products tab.
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Select Add Product, then choose the products you want to discount.
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Select Create Group or Add.
Note
Selecting Create Group lets you group all selected times together, so you can apply one discount to multiple items at once. If you select Add instead, you can apply a different discount to each item individually.
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For each item you're discounting, select the Discount box, then enter a dollar ($) or percentage-based (%) discount.
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Optionally, manage the items to be discounted:
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To remove discounted items, select the check box next to them, then select Delete.
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To group discounted items together, select the checkbox for each item, then select Group.
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To ungroup, select the checkbox for the group, then select Ungroup.
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To make changes multiple discounted items at once, select Mass Edit.
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Select Save.
To add memberships and packages:
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From your discount details, under Select Discount Type, select Memberships/Packages.
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Select Add, choose the memberships and packages you want to discount, and then select Add.
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Enter the number of Billing Cycles to which this discount will apply. Select Unlimited to always discount this item.
Note
After the customer renews beyond the number of cycles you entered, they’ll automatically be charged the full price.
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For each item you're discounting, select the Discount box, then enter a dollar ($) or percentage-based (%) discount.
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Optionally, manage the items to be discounted:
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To remove discounted items, select the check box next to them, then select Delete.
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To make changes multiple discounted items at once, select Mass Edit.
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Select Save.
To add gift cards:
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From your discount details, under Select Discount Type, select Gift Cards.
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Enter the Gift Card Amount you want to apply this discount to, then enter the Discount you want to give as a dollar ($) or percentage-based (%) amount.
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Optionally, to apply discounts to another Gift Card Amount, select Add.
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Optionally, to remove a gift card value, select the checkbox next to the Gift Card Amount, then select Delete.
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Select Save.
Comments
2 comments
I applied discount for all services and both old and new customers. I supposed that customer could see discount on booking page or checkout but there's no discount actually. The services is requires card on file only.
Hi Chloe, preset discounts do not show up online. They're in-house only. If you want to market your discounts, you'll need to create a Daily Deal.
Thanks,
Jamie
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