Track Customer Retention

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6 comments

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    WEEKDAY Joey Stevenson

    i am a solo studio owner/worker. is there a way to just have nr and rr?

    also, is there a way the system could automatically do this for online booking- like just look up if a client has been in before?

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    Vagaro Support

    Good suggestions. Please consider adding these as new feature requests (link at the top of the help center pages), or up-voting existing requests that are similar to what you want.

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    Marcia Conchola

    I really wish vagaro would add a first time client retention report as well as a more detailed customer rebooking information. It makes it super hard for us to do performance evaluations on a team based business model

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    Vagaro Support

    Please consider adding this as a new feature request (link at the top of the help center pages), or up-voting existing requests that are similar to what you want.

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    Stacy Jo B

    When clients book online please have them choose if it is a request for this employee or not a request for this employee. Vagaro auto assigns non request to online bookings and some of our clients have been very upset if their appointment gets moved because it is marked as a non request when they were a RR.

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    Jamie B

    Hi Stacy, 
    Thanks for reaching out and posting on our help center. I submitted this comment as feedback to our product team. For now, I suggest submitting a feature request. Please post the feature request here so others can vote for this change.

    https://support.vagaro.com/hc/en-us/articles/360021060374-Submit-a-New-Feature-Request

    Thank you, Jamie

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