Keep your customers happy! Create a referral system and reward customers with points for referring customers to the business!
Points are given to customers as an incentive to purchase more items from the business. Customers can collect points when booking classes and services or purchasing products, memberships, and packages. They can then use points to pay for some products, services, and classes if they have a sufficient point total.
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To learn more about this feature, follow the steps below.
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Vagaro Pro app (next)
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Tap Customers.
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Select the customer.
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Tap Edit.
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Tap Points Balance and change.
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Tap Save.
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Tap the Data tab to view the customer's points total in their profile.
You'll see the customer's Points Balance on the checkout screen.
Comments
10 comments
Is it possible to add a "history" for the points balance so that we can see when points were added or deducted? (Also, if there was a way to add a memo for it too, that would be incredibly awesome!! That way we can track when the points are being added and deducted, by whom and for what purpose.)
Hi Ms. Angela,
I think this is a great recommendation, but we don't have this functionality at this point. I would recommend sending a feature request to our development team. You can go to this link: https://feedback.vagaro.com/forums/915991-feature-requests.
The workaround would be to add that information as a Customer Note in the client's profile. You can at least track it that way.
Why is it manual for us but automated for Vagaro's own benefit?
https://us03.vagaro.com/ShopOwner/ReferFriends.aspx
Could you provide a bit more info on your question, Danielle?
I would like a function that allows referral points to automatically apply to a customer when a new customer gives their name as a referrer. right now im having to do it manually.
Hi Angela,
Great suggestion. This feature has been previously requested as well. Please vote on this feature request here.
You can also navigate to this link and view other feature requests.
How it works:
• Search to see if your suggestion currently exists, vote for it if you like it
• If you have a suggestion that’s not listed yet, submit your own
• Please remember, only 1 suggestion per post
Thanks.
Do we have any updates on this? Lots of us have voted for this request since 2018 and nothing has been implemented. Having to do everything manually becomes almost impossible to track as your business grows. Is there still no automated way with vagaro?
The wait has been a huge negative on my end. Considering switching software soon.
This should be basic, why on earth and how on earth are you supposed to manually keep track of this, it should be automatically added
Also, to echo Danielle HueVine's point from a couple years ago (red flag), it seems like a slap in the face to us business owners that Vagaro itself tracks and rewards business owners for referring users to Vagaro, but won't extend the functionality to the business owners using Vagaro, so that we too can manage referrals from our own clients. The dashboard feature makes it evident that the company has developed or sourced the technology to track this; why not extend that to users of your platform - or at least create an integration partnership with your provider (if Vagaro is using another company to implement this feature for itself)?
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