How to Track Customer Retention

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    Andrea Grigsby

    It took my awhile to find this. May I suggest putting "App Type NR NNR RR RNR" which is typically what you do when you search for something. You type the word or words that are where you don't understand. Just a thought.

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    Andrea ________

    The display a badge for new customers only is not working and I can't find any information on that.

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    Daniel C

    Hello Andrea,

    The display a badge for new customers only will appear when you turn on Track customer retention. If this function is turned off, the drop down will go away because it won't be a relevant function. If it wasn't working with this all turned on, please let us know at 800-919-0157 opt. 2 for support or email support@vagaro.com.

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    WEEKDAY Joey Stevenson

    i am a solo studio owner/worker. is there a way to just have nr and rr?

    also, is there a way the system could automatically do this for online booking- like just look up if a client has been in before?

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    Donna J

    Good suggestions. Please consider adding these as new feature requests (link at the top of the help center pages), or up-voting existing requests that are similar to what you want.

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    Marcia Conchola

    I really wish vagaro would add a first time client retention report as well as a more detailed customer rebooking information. It makes it super hard for us to do performance evaluations on a team based business model

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    Donna J

    Please consider adding this as a new feature request (link at the top of the help center pages), or up-voting existing requests that are similar to what you want.

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