You should make sure that all of your bookings are properly closed so that your employees are paid for their services rendered and on time at the end of each payroll cycle. The Missed Checkouts/Check-ins report identifies appointments, their service providers, prices, customers not checked out during a selected date range, and the total amount of money not reported in your sales reports.
For multi-location businesses, the report will also display what location this appointment/class was scheduled at if you selected more than one location. Checking out an appointment at another business will automatically transfer you to that location.
Note
If transactions are processed using third-party software, your missing sales amounts will not be displayed in the report.
Prerequisites: This feature is available for all Vagaro businesses.
To run the Missed Checkouts/Check-ins report and check in or complete those appointments or classes:
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Go to + → → .
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At the top of the screen, select the Date Range to report on. The data is automatically updated each time you select a different date range.
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Optionally, select the Action
button to perform the following additional tasks:
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Print: Print your report if your device is connected to a printer.
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Export PDF or Export Excel: Save the report to a PDF or Excel file.
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To finalize an appointment:
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Show the appointment on the calendar by selecting the appointment's date.
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Change the appointment's status by selecting the appointment to show it on the calendar, and then select Change Status, or check it out by selecting Checkout.
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To run the Missed Checkouts/Check-ins report and check in or complete those appointments or classes:
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At the top of the screen, select Reports, then in the side menu under the Appointments heading, select Missed Checkouts / Check-ins.
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At the top of the screen, set the filters for your report, then select Run Report.
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Appointment Date: Select the start and end dates of the report, then select Submit.
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Employees: Select the employees whose bookings to include, or Select All to include them all.
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Customer: Select one or more customers to include, or select All Customers.
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Advanced Filters:
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Include Past Employees: Whether to include employees who no longer work at your business.
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Business Location: If your business has multiple locations, select the multi-location businesses or all locations in a group you want to review.
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To finalize an appointment:
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Show the appointment on the calendar by selecting the appointment's date.
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Change the appointment's status by selecting the appointment to show it on the calendar, and then select Change Status, or check it out by selecting Checkout.
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At the bottom of the screen, you can select:
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Print: Get a hard copy of the report.
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Export: Save the report to an Excel or PDF file (web version only).
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