Creating broader services with specific add-ons can diversify your offerings for your customers. For example, creating a service for a Men’s Haircut and applying add-ons for a beard trim, full shave, or hot towel can reduce your menu by three different services. Using this method, customers will spend less time scouring your menu for the specific service they want and customize booking to their needs. You can also use add-ons to suggest additional services that customers may have overlooked on your menu.
When setting up add-ons for your business, you'll need to add your add-ons to add-on categories. Add-on categories organize and manage add-ons into one group.
Prerequisites: This feature is available for all Vagaro businesses with at least one service or class added to your Service/Class menu.
When customers book appointments online, they will see all add-on categories and add-ons assigned to that service or class. When creating add-on categories, you can also set booking requirements, such as requiring an add-on selection.
To create an add-on category
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Select More
→ → .
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Select Services or Classes.
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Select Add, then select Add-On Category.
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Enter the Add-On Category Name that will be visible to customers on your Vagaro Listing Page.
Tip
For organizational purposes, use a naming convention for add-on categories that describes that add-ons nested within it. For example, if you provide an add-on like fragrances burned during a massage, your add-on category could be named "Aromatherapy" and contain add-ons for essential oils you provide.
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Under From this category, customers can select, choose an option:
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One Add-On: The customer can select only one add-on from the add-on category when booking online or through in-house checkout.
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Multiple Add-Ons: The customer can select more than one add-on at a time when booking online or through in-house checkout.
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Toggle Require Add-On Selection to require customers to select an add-on nested in this category.
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Select Create.
To create an add-on category
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Select Settings
→ .
Your service menu will be shown by default.
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Optionally, to see your class menu, select Classes.
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Select the Add menu, then create a Service or Class Add-On Category.
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Enter the Add-On Category Name that will be visible to customers on your Vagaro Listing Page.
Tip
A standard naming convention for add-on categories could be the add-on type. For example, if you provide an add-on like fragrances burned during a massage, your add-on category could be named "Aromatherapy" and contain add-ons for essential oils you provide.
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Under From this category, customers can select, choose an option:
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One Add-On: The customer can select only one add-on from the add-on category when booking online or through in-house checkout.
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Multiple Add-Ons: The customer can select more than one add-on at a time when booking online or through in-house checkout.
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Toggle Require Add-On Selection to require customers to select an add-on nested in this category.
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Select Create.
Create and apply optional or required add-ons to services and classes to make them more customizable, or you can convert existing services or classes to add-ons. See Convert Services or Classes to Add-Ons.
When a customer books an appointment online, they will have the option to select add-ons applied to that service or class. All add-ons will be grouped within their respective add-on category, even if you only applied one add-on. If that category was set to Required or has a minimum/maximum selection amount, those options will carry over to the add-ons nested inside that category.
To create an add-on:
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Select More
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Select Services or Classes.
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Select the Add menu, then select Add-On.
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Enter the add-on's details:
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Add-On Name: The name for your add-on that your employees and customers will see. Using the example in the category section, an add-on name like "Lavender Oil Treatment" or "Tea Tree Oil Treatment" could be placed in the "Aromatherapy" category.
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Add-On Description: The description for your add-on so customers can understand what services they will receive.
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Category: The add-on category this add-on is assigned to.
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Assigned to: The services or classes offering the add-on. You can select the Select All box if you want this add-on to apply to all services or classes you offer.
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Business Cost: How much it costs your business to perform the add-on, not including employee wages. This may include costs to purchase consumable items, like tea tree oil, or a yoga studio rental booked for each class, but does not include the cost of an item that you reuse, like a comb or a towel.
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Tax: The taxes applicable to this add-on.
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Show Add-On Online: Whether this add-on will appear online. Turning off this toggle will remove this add-on from all services or classes it's Assigned to.
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Show Add-On Price Online: Whether this add-on's price will appear online.
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Enter the add-on's price:
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Sell Price: How much the add-on costs to be performed by a service provider. The price charged must be greater than the Business Cost.
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Duration (not applicable for classes): The time need to perform the add-on. Set to zero if no time is required for this add-on.
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Points Given: Number of points that a customer earns for completing the add-on.
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Points Redeem: Number of points that a customer can redeem instead of cash for the add-on.
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Optionally, select Add Photo to set the add-on photo for online purchases.
Note
The maximum image size is 4 MB. Picture dimensions should be approximately 798px (width) x 894px (height).
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Select Save to create a new add-on.
To create an add-on:
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Select Settings
Your service menu will be shown by default.
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Optionally, to see your class menu, select Classes.
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Go to the add-on category you just created, select the Action
menu, select Insert, and then select Add-On.
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Enter the add-on's details:
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Add-on Photo: Drag and drop an image for your add-on or select Choose File, then select a file.
Note
Adding a file will open the Vagaro Image Editor. From this screen, you can crop, add effects, and resize your image. The maximum file size is 4 MB. Picture dimensions should be approximately 798px (width) x 894px (height).
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Add-On Name: The name for your add-on that your employees and customers will see. Using the example in the category section, an add-on name like "Lavender Oil Treatment" or "Tea Tree Oil Treatment" could be placed in the "Aromatherapy" category.
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Description: The description for your add-on so customers can understand what services they will receive.
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Assigned to: The services or classes offering the add-on. You can select the Select All box if you want this add-on to apply to all services or classes you offer.
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Business Cost: How much it costs your business to perform the add-on, not including employee wages. This may include costs to purchase consumable items, like tea tree oil, or a yoga studio rental booked for each class, but does not include the cost of an item that you reuse, like a comb or a towel.
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Tax: The taxes applicable to this add-on.
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Show Online: Whether this add-on shows its price or not. Choosing Hide will remove this add-on from all services or classes it's Assigned to.
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Select the employee(s) who perform this add-on:
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Performed By: Toggle on the switch beside each employee who performs this add-on.
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Price: How much the add-on costs for the service provider to perform the add-on. The price charged must be greater than the Business Cost.
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Duration (not applicable for classes): The time need to perform the add-on. Set to zero if no time is required for this add-on.
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Points Given: Number of points that a customer earns for completing the add-on.
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Points Redeem: Number of points that a customer can redeem instead of cash for the add-on.
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Select Save.
You can also manually apply add-ons to individual services or classes.
The number of suggested add-ons will change based on the add-ons you select.
To add add-ons to services or classes:
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Open the Vagaro Pro App, then go to → → → , then select Services or Classes.
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Select the service or class to be edited, then select Edit.
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Select Add-Ons Suggested. From this screen, you can view add-ons already applied to the service/class.
Note
Required add-on categories will have a red Required icon. Add-on categories with the grey Optional icon are not required.
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Select Modify at the bottom of the screen to add more add-ons.
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Select any add-ons to be added to your service, then select Save.
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Select Save on the Edit Service page.
To add add-ons to services or classes:
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Go to → → , then select the Services or Classes tab.
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Select the service or class to be edited.
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Under Suggested Add-Ons, select Modify to manage the add-ons for the service or class. Required add-on categories will have a red Required icon. Add-on categories with the grey Optional icon are not required.
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Select the add-ons to be applied to this service or class.
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Select Assign.
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Select Save to finalize the changes for the service or class.
Comments
13 comments
Is there a way for client's to not pay for add ons at the time of booking and instead, when they checkout?
Hi Kimberly,
At the moment, there isn't a way to do this. You can turn Show Online to Hide to remove add-ons from the online experience. However, you will need to apply the add-on at checkout manually.
We have a feature request page that you can use to request this feature: https://feedback.vagaro.com/forums/915991-feature-requests.
Thanks,
Jamie
How do you move a service from add on to another category section without deleting the service?
Hi NeCole,
Add-ons can only be added to Add-on categories and can't be grouped with other services. I hope I understood your question correctly.
Thanks, Jamie
I have a service that is under add on category. It should not be and add on. It is an individual service. I need to move it ti its correct category. It seems like I can not do that without deleting the entire service.
Hi NeCole,
If that's the case, you'll need to delete the Add-On and create a new service. This service might be in the Add-On category because you converted a Service to an Add-On, and this can't be reverted.
If deleting the add-on is an issue for your business, I recommend contacting our Support Team to resolve the issue better.
Thanks, Jamie
How do I ensure that my 3 ADD ON menus pop up as an option selection after a service has been selected?
Hi Joy, as long as you make an add-on category Required and assign any nested add-ons to that service, they will display when you select that service, and the customer must choose one add-on from each category.
Thanks, Jamie
hi. i created add ons. they are coming up required. i would like them to be an option that a client can choose NOT to add.
Hi Patricia, that's because you've set the add-on category to Required. You'll need to edit the add-on category and turn off Require Add-On Selection.
Thanks, Jamie
How can I set a quantity for add on? Like if I add on a singular foil how can I increase the quantity to 3 without having to add it 3 separate times?
Is there a way show the add-on pop up to clients only when they book online, without the add on pop up menu showing internally. As in when our receptionist is scheduling an appointment after a service?
Hi Nicolette, currently, there isn't a way to do this on Vagaro. If you like to see this change happen, I recommend submitting a feature request: Submit a New Feature Request – Vagaro Support.
Thanks,
Jamie
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