Apply Add-ons When Booking or Checking Out – Vagaro Support

When a customer books an appointment online, any available add-ons are also shown for them to select. These add-ons are automatically added to the customer's cart at Checkout. However, if the customer wants to remove an add-on or apply new add-ons to their service or class, the business must do that in-house.

Prerequisites: You must have created at least one add-on for your business.

Apply Add-Ons When Checking Out Services

Add-ons are selected when customers check out in-house or book online. Once you select the add-ons for a service, they are also added to the customer's cart, where you can remove or choose more add-ons as per the customer's request. Add-ons can not be added to classes from checkout and can only be applied when registering attendees.

On a Phone

To apply add-ons from Checkout:

Go to the Checkout screen, select the customer, and add their services to the Shopping Cart.
- If you have an existing appointment on the calendar, select Checkout in the appointment to go to the Checkout screen.
- If you're checking out a walk-in, select a customer, select Shopping Cart, and then add a service. If there are any add-ons applied to the service, you'll be able to select them.
To select a new or another add-on, edit the service in the Shopping Cart:
1. Select Shopping Cart at the top of the screen.
2. Select the service to be changed.
3. Select Add-Ons.
4. Select the checkboxes for the add-ons Assigned to Service or All Add-Ons, then select Continue.
5. In Item Details, select Save.
To manage add-ons added to the Shopping Cart:
1. Select Shopping Cart at the top of the screen.
2. Select the add-on to be changed.
3. Update the add-on as needed, then select Save. You can also remove an add-on from the cart by selecting Remove Item.
Check out the customer's service.

On a Computer, Tablet, Pay Desk, or PayPro

To apply add-ons from Checkout:

Go to the Checkout screen, select the customer, and add their services to the shopping cart.
- If you have an existing appointment on the calendar, check out the customer to go to the Checkout screen.
- If you're checking out a walk-in, select a customer, then add a Service. You can only add a service from the Checkout screen. If there are any add-ons applied to the service, you'll be able to select them.
To choose a new or another add-on:
1. In the item column, select the hyperlinked (blue) service name. The Select Service popup will appear.
2. In the popup, select Add-On.
3. Select the checkboxes for the add-ons Assigned to Service or All Add-Ons, then select Continue.
4. In Select Service, select Save.
To manage add-ons added to the cart:
1. Optionally, change the add-on's Price or apply a Discount.
2. Optionally, remove an add-on from the cart by selecting the Action menu next to that add-on, selecting Delete, and then confirming deletion.
Check out the customer's service.

Apply Add-Ons When Adding Attendees to Classes

Add-ons can only be selected when customers register for a class in-house or online. Once a customer has registered, you can remove any add-ons applied to their session, but you won't be able to add any additional add-ons.

On a Phone

To apply add-ons to a class:

Go to the Calendar screen, then select the calendar you want to view.
Select the class session on the calendar to open its details, then select Add Attendees.
Select the customers to register, then select Next. The class's details will display.

Tip

If the attendee doesn't have a profile at your business, you can create one for them by selecting + in the top-right corner.
Scroll down to Session Enrollment and select Add-Ons under the customer's profile.
Select the checkboxes for the add-ons Assigned to Service or All Add-Ons, then select Continue.
Configure the rest of the customers' class enrollment.
Choose whether to just Add Attendees (without checking out) or Add & Checkout.

On a Computer, Tablet, Pay Desk, or PayPro

To apply add-ons to a class:

Go to the Calendar screen, then select the calendar you want to view.
Select the class session on the calendar to open its details, then select Add Attendees.
Select the customers to register, then select Next. The class's details will display.
Select Add-Ons next to the Attendee Name.
Select the checkboxes for the add-ons Assigned to Service or All Add-Ons, then select Continue.
Configure the rest of the customers' class enrollment.
Select Add Attendee(s) to register the customer. If you are registering only one attendee and want to check them out for the class, select Add Attendee & Checkout instead. When registering multiple attendees, this option will check out only one customer.

Manage Add-Ons in the Shopping Cart

Add-ons in the customer's shopping cart can be managed from the Checkout screen. Here, you can add new add-ons, change their prices, apply discounts, or remove an add-on from the customer's cart.

On a Phone

To manage add-ons:

Begin checking out a customer with an add-on in their Shopping Cart.
Select Shopping Cart at the top of the screen.
Select the add-on to be changed.
Update the add-on as needed, then select Save. You can also remove an add-on from the cart by selecting Remove Item.
In the Shopping Cart, select Done.
Check out the customer's service or class.

On a Computer, Tablet, Pay Desk, or PayPro

To manage add-ons:

Begin checking out a customer with an add-on in their Shopping Cart. Add-ons will have the addon value in the Code column.
Optionally, change the add-on's Price or apply a Discount.
Optionally, remove an add-on from the cart by selecting the Action menu next to that add-on, selecting Delete, and then confirming deletion.
Check out the customer's service or class.