Create fees for your business to charge customers for equipment costs, third-party processing fees, and more with ease. To make fees easier to manage, you can automatically apply fees to everything your business offers or just specific items, like services or classes. Also, you can manually apply fees at checkout to handle more specific situations, like a Green fee.
Before creating any fees, remember to set access level permissions for your employees. With the Fees access level in the Checkout section, you can manage your employees’ ability to remove automatic fees or add new fees in checkout. To learn more about setting access levels, see Setting Access Levels.
Prerequisites: This feature is available for all Vagaro businesses.
Note
You can only create up to five fees at a time. Also, transactions made with fees are documented in the Transaction List as a separate line item.
Before you can check out any customers with a fee, you must create them.
To create a fee on Vagaro Pro:
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Go to → → .
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Scroll down to the Fees section, then tap Add Fee.
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Enter a Fee Name that customers and service providers can easily understand.
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Tap the Fee Amount field, select $ for a dollar amount or % for a percentage, and then enter the Fee Amount.
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Tap the Tax drop-down menu, select a Tax for the fee, and then tap Done.
Remember: you can select up to four taxes.
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Select how the fee is applied:
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Apply Once Per Checkout
If you apply a fee to a checkout with multiple services, the fee will automatically apply to the entire shopping cart.
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Apply Per Item
If you apply a fee to a checkout with multiple services, the fee will be applied to each item.
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Toggle Automatically Apply Fee (if applicable).
The new fee will automatically apply to all items you select. You can also apply fees to everything you offer or just specific items, like classes or services. When selected, tap Done.
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Tap Save to create the new fee.
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Tap Save again on the Taxes & Checkout screen to finish.
To create a new fee on the web version of Vagaro:
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Navigate to → → .
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Scroll down to the Fees section, then click Add Fee.
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Enter a Fee Name that customers and service providers can easily understand.
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Click the Fee Amount field, select $ for a dollar amount or % for a percentage, and then enter the Fee Amount.
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Click the Tax drop-down menu to apply taxes for the fee.
Reminder: you can select up to four taxes.
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Select how the fee is applied:
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Apply Once Per Checkout
If you apply a fee to a checkout with multiple services, the fee will apply once for the entire shopping cart.
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Apply Per Item
If you apply a fee to a checkout with multiple services, the fee will be applied to each item.
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Toggle Automatically Apply Fee (if applicable) and select the services, classes, etc. the fee will apply too.
The new fee will automatically apply to everything you select. You can apply fees to everything you offer or just specific items, like classes or services.
Membership Fees
If you apply fees to memberships or packages, you can only apply the fee to the initial membership/package purchase.
If you do not select this option, the fee will apply to each membership/package renewal.
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Click Save to create the new fee.
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Click Save again on the Taxes & Checkout screen to finish.
If you need to make any changes to your fee, you can easily manage them from the Taxes & Checkout page.
To manage fees on Vagaro Pro:
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From the Taxes & Checkout screen, scroll down to the Fees section and tap a fee.
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An Action menu will display to Edit or Delete a Fee:
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Tap Edit, rename or edit the fee, and then tap Save.
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Tap Delete, then tap Delete again to confirm
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Tap Save on the Taxes & Checkout screen to finish.
Important
Deleting a fee, then creating a fee with the same name will automatically merge the two fees together in the Transaction List report.
To manage fees on the web version of Vagaro:
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From Taxes & Checkout, scroll down to the Fees section.
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Select a fee to edit or delete.
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Click the Action menu (3 vertical dots) for the fee to edit, then select Edit or Delete.
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Select Edit, rename or edit the fee, and then click Save.
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Select Delete, then click Delete again to confirm
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Click Save on the Taxes & Checkout screen to finish.
Finally, now that you have your fees set up, you can apply fees at checkout.
To apply fees at checkout with Vagaro Pro:
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Tap Checkout.
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Select a customer.
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Add a Service, Product, Gift, Package, or Membership to the cart.
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Tap the Add button by Fee.
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Select a fee. Fees will be added to the Shopping Cart. Fees already in the cart will have a checkmark.
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Swipe left on the fee, then tap the + or - icon to change the quantity.
Note
You can only change fee quantity for fees applied per item, not per cart.
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To remove a fee, swipe left on a fee, then tap the X icon.
Note
Manually removing a fee will not change any default settings for that fee.
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Tap Remove to confirm.
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Tap Done to return to Checkout.
To apply fees at checkout with the web version of Vagaro:
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Click Checkout.
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Select a customer.
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Add a Service, Product, Gift, Package, or Membership to the cart.
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Manually apply a fee:
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Click the Apply a Discount or Fee drop-down menu, then select a fee.
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Fees will display under items in the cart.
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If you want to apply the same fee more than once, modify the Qty field to change the quantity.
Note
You can only add or remove fee quantity for fees applied per item, not per cart.
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Delete a fee:
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Click the Action menu (3 vertical dots,) then select Delete.
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Click Delete to confirm
Note
You can also click Clear Discount and Fees to remove all fees. This will also remove all discounts applied to the cart.
Keep in mind that manually removing fees will not change any default settings for that fee.
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Complete the checkout process.
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