Vagaro has partnered with ScriptSure to give providers the ability to electronically send prescriptions to any retail or mail-order pharmacy connected to the Surescripts network. With E-Prescribe, you can also print prescriptions when needed. The system is designed with ease of use in mind, requiring no advanced computer skills. Every prescription medication, injectable, over-the-counter product, and vitamin is pre-programmed, along with the most common SIGs (directions for use). Pharmacies nationwide are already included in the database.
To comply with DEA regulations for Electronic Prescriptions for Controlled Substances (EPCS), providers must complete identity verification. Vagaro has partnered with ID.me to handle this process securely. Once verified, providers receive DEA-compliant credentials that allow them to issue controlled substance prescriptions through E-Prescribe. ID.me is a trusted digital identity network, certified under NIST 800‐63‐3, and used by more than 300 organizations, including healthcare systems, government agencies, and financial institutions. Verification is a one-time process—once your identity is confirmed, you won’t need to reverify when using ID.me across supported platforms.
The pricing for E-Prescribe depends on the number of doctors and medical assistants you've added to Vagaro, with the pricing being $40 per month per doctor and an additional $5 per month per medical assistant.
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Doctors can send prescriptions directly to pharmacies.
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Medical Assistants help manage and prepare prescriptions for prescriber approval.
If you already have a ScriptSure account, please email the ScriptSure support team at support@dawsystems.com to request a migration over to Vagaro.
Important
If a DEA number is entered for a provider and they intend to prescribe controlled substances, their EPCS Permissions must be approved by a Full Admin user other than the provider themselves. This process is a DEA requirement and must be followed. The person approving can be anyone, including a friend, spouse, family member, etc. You can create a medical assistant account for them, and then the user can be inactivated if they will not be using E-Prescribe.
Prerequisites: This feature is only available to businesses in the United States that provide injectable, hair replacement, mental health, and med spa services.
Before getting started, providers should have on hand:
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An email account you have access to.
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A smartphone or tablet.
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A Social Security Number.
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A government-issued ID.
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An NPI number. An NPI (National Provider Identifier) is a unique 10-digit number given to all covered providers as an Administrative Simplification Standard under HIPAA. All covered providers must use their NPIs for prescriptions, billing, and other administrative purposes.
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A state medical license number
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A DEA license number (If you prescribe controlled substances). A DEA number (Drug Enforcement Administration registration number) is a unique identifier issued to healthcare providers that authorizes them to prescribe controlled substances in the United States.
To sign up:
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Go to Integrations:
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Phone: Select More
→ → .
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Computer, Tablet, Pay Desk, or PayPro: Select Settings
→ .
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Select Learn More under E-Prescribe.
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Under E-Prescribe, select Learn More.
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Select → .
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From Have You Previously Used ScriptSure, select the No, I Don't Have a ScripSure Account option, then select Next.
Note
Remember, if you already have a ScriptSure account, please email ScriptSure at support@dawsystems.com to migrate over to Vagaro.
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From Do You Have a Personal NPI Number?, select an option, then select Next.
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Yes, I have an NPI: Enter your NPI and finish setting up your account.
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No, I don't Have an NPI: A Valid NPI is still required. However, select this option if you have a provider with a valid NPI number, so you can invite them to fill out the information instead.
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Continue creating your account.
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If you have an NPI number, continue to Create ScriptSure Account.
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If you don't, you'll need to invite someone who does. To invite them, from Invite An Employee with a Valid NPI to Continue, select a provider with a personal NPI in the list, then select Invite Employee.
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If you invite your provider to sign up, they will receive an email, text message, and push notification to set up E-Prescribe on Vagaro. The provider with the NPI number will then need to complete the Create ScriptSure Account steps for you.
To create a ScriptSure account, you'll need to enter some of your information:
Note
Creating a ScriptSure account only sets up e-Prescribe for your business. You will not be able to access the ScriptSure software with this information.
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From Eligibility, enter your personal NPI, practice phone number, and ZIP code, complete the reCAPTCHA, and then select Next.
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Enter your name, time zone, and contact information, then select Next.
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Confirm your email, then select Next.
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Enter all the identification information posted for your prescriptions, then select Next.
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Personal NPI
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State License
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DEA
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Detox (NADEAN)
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State Controlled
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Enter your Account Details, Address, and Contact of your practice, then select Next.
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View the terms of use, code of conduct, and privacy policy, and then select I Agree to All Terms.
Important
If you already have an ID.me account, simply log in to verify your identity. Providers who sign in can skip to Step Seven: Add Locations and Invite Other Providers.
To create an ID.me account:
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From Create an ID.me account, enter your email, create a strong password, and then select Create Your Account.
If you already have an ID.me account, you can sign in instead.
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Confirm your email address. Follow the on‐screen prompts if you have any issues finding or confirming your email.
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Secure your ID.me account with multi‐factor or two‐factor authentication (MFA/2FA). Multi‐factor authentication adds a layer of security to your account by associating something that you have with your account. For future ID.me logins (and for e‐prescribing from within e-Prescribe), you will authenticate with the MFA/2FA method and/or device you set up in this step. Be sure to use a device you plan to have on your person when e‐prescribing.
Note
Vagaro recommends choosing Push Notification. Push Notifications appear as a banner on your device upon signing in, which you tap to authenticate yourself. To set this up, you will be required to download the free ID.me Authenticator app from the App Store or Google Play. If you’re unable to use the ID.me Authenticator app, choose passkey MFA, the safest MFA method available. You may also choose from the other methods listed.
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After setting up your MFA/2FA method, the Your Account is Now Secure screen will appear. Generate a recovery code in case you lose access to your MFA/2FA device for the account. Copy or download your recovery code, and then select Continue.
After creating your ID.me account and setting up MFA/2FA, the Verify Your Identity screen will appear, where you're prompted to upload evidence of your identity. You will also be asked to enter your SSN. Information entered into ID. This information is encrypted while at rest and in transit, and completing the verification process will not hurt your credit score.
If asked to enter a phone number, attempt to enter a phone number for a device that is in your possession and may be associated with you in financial records. This device does not have to be the same device utilized for MFA/2FA.
To upload an identity document:
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From the Verify Your Identity screen, choose a verification method, such as a driver's license.
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Acknowledge the terms, then select Continue.
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If you're on a computer, enter your phone number, then select Continue. A link will be sent to your phone via text so you can take photos of your document.
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After selecting the link on your phone, select Yes to confirm your email address, then select Start document upload.
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Take a photo of your document and upload it, then select Continue.
After submitting your images, go back to your computer, if applicable.
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Enter your social security number, then select Continue.
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Verify your home address, then select Continue.
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Confirm that all your information is displayed correctly, then select Yes.
After you've uploaded your identity documents and confirmed all your information. You will be prompted to take a live selfie as one last security measure.
To take a video selfie:
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From your phone, select Take video selfie.
If you're on a computer, you'll have the option to take a selfie on your phone or computer. We recommend choosing Take video selfie to send a link to your phone so that you can take a selfie from your phone.
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Follow the prompts to take the selfie. See helpful tips below:
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Take the selfie "straight on" and don't use an angle
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Use portrait orientation
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Make sure your whole face is visible
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Turn off the flash on your camera
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Make sure there is no glare
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Make sure you're in a well-lit room.
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Select Continue when you've successfully taken your selfie.
After taking your live selfie, you'll need to verify as a medical provider.
To verify as a medical provider:
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From the Medical screen, select Begin.
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Enter your NPI number and provider type, then select Continue.
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Confirm your information, then select Continue.
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Once verified, select Continue, then select Allow to authorize ScripSure to receive your information.
If ID.me is unable to verify your identity via the self‐serve workflow, you will see a RETRY button. Select RETRY to proceed. You may choose a different verification method than on your previous attempt or attempt the same method again. You must retry verification to continue.
If the retry is unsuccessful, you will be presented with the option to VERIFY IDENTITY VIA VIDEO CALL or to Retry Verification. If you choose to verify via video call, you will be connected with a certified ID.me team member, called a Trusted Referee, to complete your verification.
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Optionally, if your business has multiple locations, you can activate E-Prescribe for all locations simultaneously. Select the locations you want to activate, then select Next.
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From Add Employees to E-Prescribe, add your provider to the Doctor or Medical Assistant role. Only the providers you select will gain access to E-Prescribe. The monthly subscription price will update based on the provider you invite.
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Select Invite Employees.
E-Prescribe is now activated for your account.
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