The Check-In App allows customers to check in for a class or service by scanning a QR code onto a tablet. They can also book future appointments and purchase memberships from the app.
To activate this feature, follow the steps below.
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Note
Clients can check in even if they do not have an appointment or class scheduled for that day.
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Click Settings at the top of the screen.
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Click Check-In App under Add-Ons on the left sidebar.
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Click Get Started to activate the feature.
Note
This feature is US$10 per month and only works on a tablet device.
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Select a color theme. This allows you to choose the color for the buttons in the app.
Click the image or icon next to Logo to add a logo to the app.
Click the drop-down next to Automatically Return to Home to select when you would like to be returned to the home screen if you are not actively using the account.
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Select Allow Customers to Check-In After Class to allow clients to check in after a session ends. Under Time After Class, select a time to set how long after a session a customer can check in.
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Next to Play Sound, click Success to play a sound after every successful action. Click Failure to play a sound for failed actions. Click None to remove this feature from the app.
Next to Membership Purchase, select Require to require a user to sign up for a membership after registering for an account on the app.
Click optional to give the customer an option to purchase a membership after registration. Select None to remove this feature.
Select Prompt to scan membership card after purchase to prompt the app to scan the client's membership card after its purchase.
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Select Membership Required to Check-In to require clients to have an active membership when checking in. A failure note will sound if they don't have an active membership, and they will be prompted to purchase one on the app.
Under Message to Customers with Inactive Memberships, enter a message you want to show to clients with deactivated memberships.
Click Allow Customers to Purchase or Renew Memberships to allow clients to buy a membership if they don't have one or to renew a membership that's expired.
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Click Save when you're ready.
Once you've activated the app and installed it on a tablet, you can manage all these configuration settings from within the app. Click the gear icon and then click Settings to access the options.
You can deactivate the Check-In App from the web version or from the Check-In App on your tablet.
On the Web version:
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Go to
→ → . -
Click Deactivate.
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Click Deactivate on the warning screen.
From a tablet running the Check-In app:
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Tap the gear icon.
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Tap Settings.
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Tap Deactivate.
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Tap Deactivate on the warning screen.
The app is deactivated, and you will no longer be charged the $10/month fee.
You can reactivate the Check-In app at any time.
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