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Add a Tip After a Transaction is Checked Out

Comments

6 comments

  • Avatar
    Christy Vang

    We need to be able to adjust checkout appointments as sometimes numbers are entered wrong.

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  • Avatar
    Jamie Bennett

    Hi Christy, if your appointments weren't checked out with a credit card, you can undo the checkout of a service and redo it. See here. However, if your appointments were checked out with a credit card, you'll need to refund your customers (see here) and then check them out again.

    Thanks, Jamie

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  • Avatar
    ABBY SKIN CLINIC

    HI. I WOULD LIKE TO FIND OUT ON HOW TO REMOVE THE TIP ON SERVICES THAT SHOULD NOT HAVE A TIP. MEDICAL TREATMENTS ARE NOT SUPPOSED TO HAVE TIPS. KINDLY HELP ME

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  • Avatar
    Kimberly Banow

    Hi, there! You can turn off the feature that asks customers to add a tip.

    1. Open the Checkout Settings popup: 

    • On the web, tablet, or Pay Desk, select the drop-down arrow beside the green Checkout button, and then select Checkout Settings.
    • On a phone, tap the gear icon in the top-right corner.

    2. Select Don't Ask for Tip, then select Save.

    Note that you'll have to manually enter a tip if you turn on this option.

    You can find more information about setting up tips in this article:
    https://support.vagaro.com/hc/en-us/articles/360009746633-Tips-and-Tip-Settings

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  • Avatar
    Megan Starr

    Will this automatically redirect to the assigned service provider?

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  • Avatar
    Jamie Bennett

    Hi Megan,

    You will need to ensure the correct service provider has been selected at Checkout. Here is an example
    Selecting the service provider for this workaround will ensure that the employee gets the tip.

    Thank you,

    Jamie

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