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See Which Customers Registered for the Lest and Most Classes

Jamie B
Jamie B
• Updated

The Customer List report lets you identify which customers join the most and least class sessions. Use it to understand client activity, recognize your regulars, and find opportunities to win back less-frequent visitors.

Prerequisites: This feature is available for all Vagaro businesses.

On a Phone

To run the report:

  1. Select More This is an icon used to go to the More initial navigation step on the Vagaro website and the Vagaro Pro app. → Reports → Customers.

  2. In the top-right corner, select Filters filters_icon_2x.png.

    filter_customer_list_vpro_2x.png

  3. To set a date range, select All Dates next to Date Range and choose your new range.

    Note

    Changing the date range will only show how many class sessions were joined during that period.

    change_date_range_vpro_2x.png

  4. To see the number of class sessions joined with a specific instructor, select their name in the Employee filter.

  5. Under Sort, select Sort By → Classes, then choose Highest to Lowest or Lowest to Highest.

    sort_by_vpro_2x.png

  6. Select Run Report.

You can now see which customers joined the most or least class sessions at your business.

On a Computer, Tablet, Pay Desk, or PayPro

To run the report:

  1. Select Reports Decorative solid black rectangle, which is usually an icon for reports or charts. → Customers.

  2. To set a date range for the report, select Advanced Filters to show more filter options, choose a Date Range, and then select Run Report.

    Note

    Changing the date range will only show how many class sessions were joined during that period.

    set_date_range_web_2x.png

  3. To see the number of class sessions made with an instructor, select their name in the Service Provider menu.

  4. From the Sort By menu, select Classes.

    sort_by_classes_web_2x.png

  5. Next to Sort By, make sure the sort button is in the right position:

    • Lowest to Highest Z - A arrow-down-z-a-solid-full.png: See customers sorted from the least to the most class sessions.

    • Highest to Lowest A - Z arrow-up-a-z-solid-full.png: See customers sorted from the most to the least class sessions.

    highest_to_lowest_button_web_2x.png

You can now see which customers joined the most or least class sessions at your business.

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For every step.