The Short Answer element allows you to request a short response, up to 2,000 characters long, on your form or SOAP note from customers and employees to a question you ask them.
Unless you make the question mandatory (toggle on Required), the question can be skipped.
To add the Short Answer element to your form or SOAP note:
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Go to Forms
.
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Go to your form or SOAP note:
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To create a form template, in the top-left corner, select → .
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To create a SOAP note template, select → .
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To edit an existing form, select → .
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To duplicate a form, select → .
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Under Form Elements, drag the Short Answer element into the form designer.
The element's settings will appear on the right side of the screen. If you already have this element in the form designer, select it to make changes.
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Enter a Title for this element.
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Optionally, to make this element required, turn on Required Field.
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Optionally, to switch to a Long Answer question, select it in the Question Type list.
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Publish your form:
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To save this form as a draft and publish it later, in the top-right corner, select Save as Draft.
This form is saved in form management and can be published at a later time.
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To see a preview of your form and how it'll look for your customers, in the top-right corner, select Preview.
You can select the Computer
, Tablet
, or Phone
icon to see how your form will look on each device.
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To publish your form, go to Settings, then in the top-right corner, select Publish.
Your form is saved in form management.
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