Booking Percentage Report

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    Brittany Fuller

    Am I correct in thinking this percentage isn't useful for looking at past years, if your schedules have changed since then? Since the computer will think that a given time is full of empty unbooked time, when really you've just changed the stylist's booking hours since them?

     

    For instance, it says we have 749 unbooked hours during April 2020, when we were closed for the pandemic, and every open time available then was blocked with personal time blocks. When I go back and check, there is lots of empty time - because of stylists whose hours have still changed.

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    Donna J

    Brittany, I'm looking into this to get an answer for you.

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    Donna J

    Here's what I got from some of our support team members: "The percentages will always calculate based on employees' current availability. If there are schedule changes, this could alter the calculated percentages. This report is better suited to monitor recent trends in bookings rather than generate a long-term report tracking data across several years."

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