The Booking Percentage Report compares your total booked hours against the total availability for all or some of your employees. In the report, you will see how efficiently your business ran for the selected time frame. If you see that you often have more booked time than available, you could consider opening more hours or hiring additional staff. Alternatively, if you have much more availability than our booked time, you may want to consider marketing your business to fill those gaps.
Prerequisites: This feature is available for all Vagaro businesses.
To run the Booking Percentage report:
-
Go to + → → .
-
At the top of the screen, select Day to change the report's date range. The report is automatically updated each time you select a different date range.
-
Select the Filter
button to set your report's filters, then select Run Report.
-
Employees: Select the employees whose bookings to include, or Select All to include them all.
-
Business Location: If your business has multiple locations, select the multi-location businesses or all locations in a group you want to review.
-
Include Past Employees: Whether to include employees who no longer work at your business.
-
-
Optionally, select the Action
button to perform the following additional tasks:
-
Hide Legend or View Legend: Close or display the report's legend.
-
Grid View or Chart View: Switch between showing the report as a bar chart or a table.
-
Print: Print your report if your device is connected to a printer.
-
Export PDF or Export Excel: Save the report to a PDF or Excel file.
-
To run the Booking Percentage report:
-
At the top of the screen, select Reports, then in the side menu under the Appointments heading, select Booking Percentage.
-
At the top of the screen, set the filters for your report, then select Run Report.
-
Date Range: Select the start and end dates of the report, then select Submit.
-
Employees: Select the employees whose bookings to include, or Select All to include them all.
-
Advanced Filters:
-
Include Past Employees: Whether to include employees who no longer work at your business.
-
Business Location: If your business has multiple locations, select the multi-location businesses or all locations in a group you want to review.
-
-
-
Select Grid View to view the report's information in a table; select Chart View to go back to looking at the information as charts.
-
At the bottom of the screen, you can select:
-
Print: Get a hard copy of the report.
-
Export: Save the report to an Excel or PDF file (web version only).
-
The generated report shows the following information:
-
Total available booking time in hours within a date range.
-
Actual amount of time booked in hours within a date range, including time allotted to Add-Ons and Cleanup Time.
-
Booking percentage (the actual time booked divided by the available time).
The Booking Percentage Report in Chart View
The Booking Percentage Report in Grid View
Comments
7 comments
Am I correct in thinking this percentage isn't useful for looking at past years, if your schedules have changed since then? Since the computer will think that a given time is full of empty unbooked time, when really you've just changed the stylist's booking hours since them?
For instance, it says we have 749 unbooked hours during April 2020, when we were closed for the pandemic, and every open time available then was blocked with personal time blocks. When I go back and check, there is lots of empty time - because of stylists whose hours have still changed.
Brittany, I'm looking into this to get an answer for you.
Here's what I got from some of our support team members: "The percentages will always calculate based on employees' current availability. If there are schedule changes, this could alter the calculated percentages. This report is better suited to monitor recent trends in bookings rather than generate a long-term report tracking data across several years."
Does this booking percentage include blocked time? For instance if my employee blocked off a sick day would it show it as booked because there is something on her schedule?
Hi Lydia,
Personal tasks are not shown as Time Booked. Personal tasks will only affect Time Available. For example, if an employee has 47.5 hours available per week, and you block off a 7.5-hour personal task during that week, the report will update and show Time Available is 40 hours.
Thanks,
Jamie
Yes this report is fairly useless considering it reports false data. Why include the historical booked % if vagaro engineers know it is not accurate. Can this really not be fixed considering it is a report on the dasboard?
Hi, Patrick. I'm sorry that this report is not working correctly. I have opened a support ticket for you to have an agent contact you and help troubleshoot the report with you.
Please sign in to leave a comment.