In Online Appointment Rules, you can specify which memberships or packages are required for booking appointments. If a customer does not have the membership or package required, the following popup will appear.
Prerequisites: This feature requires that you set up at least one membership or package.
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Go to Online Appointment Rules:
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Phone: Select More
→ → .
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Computer, Tablet, Pay Desk, or PayPro: Select Settings
→ .
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Under Booking, scroll down and toggle Membership or Package Required to Book. More options will appear.
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Open the Memberships or Packages Required to Book list, then select the memberships and/or packages to be required.
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Open the Membership/Package Holders Can Only Book list, then select the services or classes you want to apply this setting to.
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Select Save.
Comments
6 comments
Can this be used for new customers to require a consultation be booked for or with their first appointment?
Hi Marlene, this depends on how your business is set up. Do you want to require a membership for your other services?
I've done this and it doesn't seem to be working.
Hi Ross, I tested this functionality at your business, and I'm seeing that it's not working as well. I created a ticket for you and an agent will contact you to resolve.
Thanks,
Jamie
I tried setting this up for two different memberships and two separate packages and none of them are working.
Hi Tawnya, I checked your account, and the setting is working as intended. The item will still show up on your menu and will have available timeslots, but when I go to book a timeslot, I am prompted to purchase the package to continue.
Thanks, Jamie
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